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TeamViewer ONE vs Vortex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TeamViewer ONE
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
Vortex
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IoT Platforms (7th)
 

Mindshare comparison

TeamViewer ONE and Vortex aren’t in the same category and serve different purposes. TeamViewer ONE is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 2.4%, down 3.9% compared to last year.
Vortex, on the other hand, focuses on IoT Platforms, holds 5.8% mindshare, up 2.8% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
TeamViewer Remote Management2.4%
Kaseya VSA15.0%
NinjaOne11.9%
Other70.7%
Remote Monitoring and Management (RMM)
IoT Platforms Mindshare Distribution
ProductMindshare (%)
Vortex5.8%
AWS IoT Greengrass8.0%
Cisco IoT Control Center6.7%
Other79.5%
IoT Platforms
 

Featured Reviews

Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Marketing Services Firm
9%
Comms Service Provider
8%
Media Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise10
No data available
 

Questions from the Community

What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
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Also Known As

TeamViewer IoT
No data available
 

Overview

 

Sample Customers

Carey Paul Honda
ProRail
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: February 2026.
884,797 professionals have used our research since 2012.