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Symantec Siteminder vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Single Sign-On (SSO)
14th
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Symantec Siteminder is 3.1%, up from 2.4% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.1%
Thales SafeNet Trusted Access1.9%
Other95.0%
Single Sign-On (SSO)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once it works, it works really well."
"As our identity model continues to mature, probably the Federation is most valueable."
"It's quite scalable."
"We almost never have outages nor see slowdowns."
"That seamless integration significantly improves user experience and efficiency."
"Using this product makes it easier for enterprises to integrate a majority or even all their apps into one single solution for access."
"We have three single sign-on products in our office and I believe that the CA product offers the best product of the three."
"Ease of use is very good, for administrating it. It's very well known."
"The validation and integrity features of the endpoint are great."
"I recommend this solution because it protects information."
"Right now, we only have a small use case for the product, however, it has performed well."
"The solution is simple to use."
"The interface is easy to use."
 

Cons

"Not great. The first level of support is not up to the mark or able to understand the actual problem."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"It's a hit and miss thing, like all support organizations. For the most part, for simple problems they can get to a resolution fairly quickly, but if the problem is a little more complicated, they really struggle with getting us a solution."
"There are certain integration points that can be leveraged and made more easy to deploy, like the REST APIs and things like that."
"It seems that when there's a new version, patch, or service pack, we find bugs."
"Probably the biggest thing that SiteMinder needs is a refreshed UI for administrators."
"Although the policy server has sometimes spontaneously restarted, it’s mostly good."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"The scalability may not be there."
"SafeNet's reporting and monitoring features could be improved."
 

Pricing and Cost Advice

"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
9%
Marketing Services Firm
6%
Construction Company
10%
Comms Service Provider
10%
Performing Arts
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
Ask a question
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Symantec Siteminder vs. Thales SafeNet Trusted Access and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.