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Symantec Endpoint Security and Trend Micro Worry-Free Services Suites compete in the endpoint security category. Trend Micro seems to have the upper hand due to its versatile deployment options and more consistent customer support.
Features: Symantec Endpoint Security includes anti-virus, anti-spyware, firewall, intrusion prevention, and application control. It supports various devices and offers robust threat management. Trend Micro Worry-Free Services Suites features strong real-time threat intelligence, antivirus, and anti-malware services across multiple platforms, with URL filtering and EDR capabilities.
Room for Improvement: Symantec faces criticism for resource-heavy operations and slow performance during scans. It would benefit from better system resource management. Trend Micro struggles with EDR capabilities and integration with certain environments, needing enhancements in these areas as well as improved resource management.
Ease of Deployment and Customer Service: Symantec offers a primarily on-premises model, leading to more complex deployments, and has mixed reviews regarding its customer service post-Broadcom acquisition. Trend Micro provides more versatile cloud and hybrid deployment options and receives positive feedback for its reliable customer service.
Pricing and ROI: Symantec is seen as slightly expensive but justified by its features, offering significant ROI especially for larger enterprises. Trend Micro offers competitive pricing but faces concerns over annual licensing cost increases. Both solutions effectively mitigate security threats and reduce downtime, leading to substantial ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Support is extremely good, but there is room for improvement.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
The pricing of Trend Micro is a little bit higher compared to Sophos.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.



| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Symantec Endpoint Security is a comprehensive protection tool designed for antimalware and antivirus defense. Providing centralized management and smooth deployment, it effectively secures environments from small businesses to extensive networks.
Symantec Endpoint Security serves organizations by offering robust protection with features like rapid deployment and centralized management, critical for securing workstations and servers. While appreciated for efficient resource utilization and stable operation, some users report issues with virus detection and cumbersome updates. Pricing is often considered high. It is a popular choice among IT consultants, academic institutions, and service providers for its ability to manage broad and varied security needs efficiently.
What are the key features of Symantec Endpoint Security?In industries like academia and IT consulting, Symantec Endpoint Security fulfills specific needs for robust endpoint protection. Its centralized management and application control make it suitable for educational institutions managing large network systems, while service providers benefit from its flexible deployment options.
Trend Micro Worry-Free Services Suites [EOL] offers comprehensive behavior detection, efficient resource usage, and robust security features. Organizations benefit from antivirus, malware protection, and web filtering, ensuring their cyber defense strategies are effective and reliable.
With deployment simplicity and a user-friendly interface, Trend Micro Worry-Free Services Suites integrates seamlessly into IT environments. It supports managing multiple clients through multi-tenancy and enhances cloud app security for Office 365 and Gmail. Organizations gain from threat detection capabilities for NAS devices and a cloud-based console that enables visibility. Although pricing and licensing challenges exist along with performance issues, its auto-scan, real-time threat intelligence, and EDR/XDR services cater to small to medium businesses. Adjustments in usability, Windows and Linux agent functions, and remote management integration are needed. Users report complexity in configuration, outdated log management, and a need for enhanced EDR features and network scanning.
What are the key features of Trend Micro Worry-Free Services Suites?Trend Micro Worry-Free Services Suites finds application in small and medium businesses aiming for endpoint protection. These organizations utilize its capabilities for managing events and monitoring statuses through its dashboard. Emphasis is placed on enhancing cyber threat response, managing email security, and leveraging real-time endpoint analysis to maintain vigilant security management across industries.
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