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SUSAN by ServQual-Security vs Upwind comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SUSAN by ServQual-Security
Ranking in AI Security
34th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (15th)
Upwind
Ranking in AI Security
61st
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
2
Ranking in other categories
Vulnerability Management (32nd), Container Security (29th), Cloud Workload Protection Platforms (CWPP) (18th), API Security (12th), Cloud Security Posture Management (CSPM) (22nd), Cloud-Native Application Protection Platforms (CNAPP) (15th), Cloud Detection and Response (CDR) (8th)
 

Featured Reviews

reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
reviewer2702562 - PeerSpot reviewer
Manager, Information Security at a retailer with 1,001-5,000 employees
Increased compliance and visibility boost cloud security posture
Upwind has great runtime detection and response capabilities for our cloud workloads. It provides great context for vulnerability management, allowing us to see what our most important vulnerabilities are. Upwind gives us insight into API security threats and helps us identify misconfigurations in our cloud environments to align with security frameworks like CIS or NIST. With Upwind, we have greatly increased our cloud security posture. Our compliance rates have improved significantly, and they have helped us automate vulnerability management and gain insights into API endpoint security.
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894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
38%
Healthcare Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Financial Services Firm
12%
Computer Software Company
10%
Healthcare Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
What is your experience regarding pricing and costs for Upwind?
The pricing, setup cost, and licensing process were pretty reasonable.
What needs improvement with Upwind?
Currently, we are working with Upwind on API security, which is something we want them to keep pushing. We also want them to be able to record SSH sessions; it's a tough request.
What is your primary use case for Upwind?
I have several use cases for Upwind. I will start with our private cloud that is based on Kubernetes, so we're using it also for Cloud Detection and Response and also for vulnerability scanning. We...
 

Also Known As

No data available
Upwind Security Upwind Platform for AWS Security Hub, Upwind Security Upwind for AWS Security Hub Extended
 

Overview

 

Sample Customers

Information Not Available
StockX, Yotpo, bill, Digital Turbine, nanit, CallRail, boomi
Find out what your peers are saying about SUSAN by ServQual-Security vs. Upwind and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.