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SuperOps.ai vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SuperOps.ai
Ranking in Patch Management
20th
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (10th)
Vicarius vRx
Ranking in Patch Management
6th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (16th), Risk-Based Vulnerability Management (6th)
 

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of SuperOps.ai is 2.8%, up from 0.9% compared to the previous year. The mindshare of Vicarius vRx is 3.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Vicarius vRx3.5%
SuperOps.ai2.8%
Other93.7%
Patch Management
 

Featured Reviews

Pradip Dey - PeerSpot reviewer
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are very good."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
"Since we started using Vicarius vRx, I have not had to worry about patching the software."
"I liked the initial dashboard."
"While other vulnerability scanners overwhelm us with a huge list of problems after a scan, Vicarius vRx goes beyond that."
"Vicarius vRx has reduced our mean time to remediate vulnerabilities by 20%."
"Vicarius vRx's primary strength is its user-friendly interface."
"Agent-based scanning is the most valuable feature."
"Vicarius vRx has reduced 70% of the time we spend on patching."
 

Cons

"I found some issues when I integrated the accounting software with Xero."
"While I appreciate the automation of vulnerability management, Vicarius vRx's current manual patchless application is a point for improvement."
"The patchless protection feature is currently difficult to understand and could be made more user-friendly."
"We are now in the process of trying to get our money back because the tool does not work."
"We had an outage due to a change Vicarius performed in their system."
"The user interface for deploying patches can be improved, as it appears complicated when launching patches. We can launch it for apps or OS, but the steps to get there are a bit tedious. This is the only thing."
"Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in."
"The multi-tenant portal has room for improvement."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client."
 

Pricing and Cost Advice

"It is affordable."
"Vicarius' pricing was reasonable compared to the other systems we evaluated."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"Vicarius vRx offers a competitive price point for the features it provides."
"I know we got it for a very cheap price, and I now see why. It was very cheap. It was maybe 12,000 or 14,000 dollars."
"From a pricing perspective, Vicarius was cheaper compared to other competitors."
"It is in the middle. It is not the cheapest solution, but it is also not terribly expensive. We found it to be a good fit. It is fairly priced."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"The pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Performing Arts
11%
Educational Organization
7%
Financial Services Firm
7%
Computer Software Company
14%
Media Company
9%
Non Profit
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software. For example, if I want to updat...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but third-party updates were an issue. It was difficult for us to manage the updates of ...
 

Overview

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