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SuperOps.ai vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SuperOps.ai
Ranking in Patch Management
23rd
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
Vicarius vRx
Ranking in Patch Management
9th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (31st), Risk-Based Vulnerability Management (11th)
 

Mindshare comparison

As of September 2026, in the Patch Management category, the mindshare of SuperOps.ai is 1.4%, down from 2.7% compared to the previous year. The mindshare of Vicarius vRx is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Vicarius vRx2.5%
SuperOps.ai1.4%
Other96.1%
Patch Management
 

Featured Reviews

Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.
OrenBen Shalom - PeerSpot reviewer
Information Security Manager at Pango
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are very good."
"Since we started using Vicarius vRx, I have not had to worry about patching the software."
"We can easily deploy patches for third-party applications. It automatically downloads the patches for you. You do not have to download them, upload them to the solution, and configure your own scripts or anything like that. It is all automatic."
"The ability to consolidate vulnerability discovery, prioritization, and remediation in one platform is crucial."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
"Vicarius vRx's ability to patch third-party software is particularly valuable for us."
"The most valuable features of vRx would be virtualized patching and severity prioritization."
"Vicarius vRx's primary strength is its user-friendly interface."
 

Cons

"I found some issues when I integrated the accounting software with Xero."
"I would like to see a way to build a virtual environment where we can test patches in real-time before we deploy."
"Unlike previous vulnerability management systems that relied on network scanning appliances to discover and assess endpoints, Vicarius' agent-based approach is less effective for devices like switches, routers, and printers where agent installation is impractical."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software."
"It would be beneficial if Vicarius vRx could implement smart tagging or suggest tags to create a group for these development tools, signifying that they should not be regularly updated."
"We had an outage due to a change Vicarius performed in their system."
"We did some automation. We kicked off scheduled updates to update our systems, but it did not work. When we attempted to scale the product and update multiple systems, we ran into a lot of issues. We also ran into the issue of it creating double assets."
"Areas that need improvement include the CPU usage and the delay between sending updates and receiving feedback on their status."
"The network device vulnerability scans can be improved. It would be helpful to be able to mitigate those vulnerabilities using SSH or SNMP to get those those updates out to those devices. I don't know if that is possible because it doesn't run an agent. But at the very least, having that CPE information relative to network devices would be incredibly helpful."
 

Pricing and Cost Advice

"It is affordable."
"Vicarius' pricing was reasonable compared to the other systems we evaluated."
"I am not sure how much it costs, but it would have saved us some costs."
"The pricing is fair."
"From a pricing perspective, Vicarius was cheaper compared to other competitors."
"It is in the middle. It is not the cheapest solution, but it is also not terribly expensive. We found it to be a good fit. It is fairly priced."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"The pricing was very reasonable and fair compared to other products. I liked that there was no tiered system. One price gave access to everything, which is nice. It is not something you get too often with enterprise IT."
"Vicarius vRx is priced competitively within the market."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Performing Arts
10%
Healthcare Company
10%
Comms Service Provider
9%
Computer Software Company
12%
Non Profit
11%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software. For example, if I want to updat...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but third-party updates were an issue. It was difficult for us to manage the updates of ...
 

Overview

Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: September 2026.
913,806 professionals have used our research since 2012.