Splunk Observability Cloud vs Workspace ONE Intelligence comparison

Splunk Observability Cloud vs. Workspace ONE Intelligence

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

7th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (5th), Digital Experience Monitoring (DEM) (2nd)

Workspace ONE Intelligence

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Mobile APM (5th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.3%, up from 1.7% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Splunk Observability Cloud	2.3%
Workspace ONE Intelligence	0.5%
Other	97.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

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Manjeet Nishad

Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.

Automation and custom reporting impress while support resolution needs improvement

Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data collection from our VMs, containers, databases, and backend components is valuable."

"Splunk Observability Cloud scales with the growing needs of my organization effectively."

"The features of Splunk Observability Cloud that I prefer the most are its all-encompassing licensing model, which is comparatively better than others in the market."

"After moving to Splunk Observability Cloud, it is almost zero downtime."

"Detectors are a powerful feature."

"The maintenance of Splunk Observability Cloud is very easy; it's manageable."

"The tool's stability is great."

"With the metrics collection, I can proactively find incidents and work on the major issues when they happen and predict these issues."

More Splunk Observability Cloud pros

"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

"I would rate Workspace ONE Intelligence nine out of ten."

"Integration is also very easy."

Cons

"Splunk Observability Cloud experienced a significant outage recently when it went down for approximately five to six hours."

"The cardinality is pretty low."

"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."

"There's a lot of talk about AI-powered analytics and guidance in Splunk Observability Cloud. I didn't get a great sense of how much of it is actually working; there are a lot of AI hallucinations."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

"If a customer utilizes third-party tools and wants to forward data from Splunk Observability Cloud, seamless integration would be beneficial."

"I believe that areas of Splunk Observability Cloud that could be improved include the initial setup and instrumentation costs, which take more time for APM."

"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."

More Splunk Observability Cloud cons

"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."

"Windows devices management needs improvement."

Pricing and Cost Advice

"The solution's pricing is costly."

"This is an expensive solution."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"The price of Splunk APM is less than some of its competitors."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"The pricing is based on several factors, including the scale of deployment."

More Splunk Observability Cloud pricing and cost advice

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

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894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	8
Large Enterprise	55

No data available

Questions from the Community

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

What is your experience regarding pricing and costs for Workspace ONE Intelligence?

Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...

What needs improvement with Workspace ONE Intelligence?

What advice do you have for others considering Workspace ONE Intelligence?

Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...

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Product Reports

Splunk Observability Cloud

Download Splunk Observability Cloud product report

Application Performance Monitoring (APM) and Observability

Download Workspace ONE Intelligence product report

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Apteligent, Crittercism

Overview

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Workspace ONE Intelligence provides comprehensive insights and automation capabilities. It offers advanced analytics to streamline operations and enhance productivity through contextual intelligence and automated workflows, making it an ideal choice for businesses seeking to optimize resource use.

Focusing on data-driven decisions, Workspace ONE Intelligence delivers crucial analytics that improve security, compliance, and operational efficiency. Businesses leverage its powerful tools to automate processes and gain visibility into their IT environments. This platform enables companies to harness data effectively, leading to improved decision-making and resource allocation.

What are the standout features of Workspace ONE Intelligence?

Automation Workflows: Simplifies repetitive tasks, enhancing productivity.
Unified Data Aggregation: Provides a consolidated view of data across devices and applications.
Advanced Analytics: Delivers actionable insights into device performance and security risks.

What benefits and ROI can users expect when reviewing?

Increased Efficiency: Automation reduces manual overhead, saving time.
Enhanced Security: Comprehensive analytics identify potential threats early.
Cost Savings: Streamlined processes result in more effective resource allocation.

In finance, Workspace ONE Intelligence is used to manage sensitive client data securely, while in healthcare, it ensures compliance and seamless operation of medical devices. Retailers use it to optimize inventory and improve customer experiences through data-driven insights.

Omnissa

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

Splunk Observability Cloud vs. Workspace ONE Intelligence