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Splunk Observability Cloud vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Mobile APM (5th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.0%, up from 0.9% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk's dashboards are great."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"We haven't really experienced any glitches or bugs."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The most valuable feature is log reporting."
"The features are pretty much ready out of the box."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
 

Cons

"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"I would like to see an improvement and some innovation in the customer interface."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"There is a lot of room for improvement with the automation."
"The security could be better."
"This solution is difficult to configure and the instructions are complex."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"Splunk has been fairly expensive, but it has been predictable."
"This is an expensive solution."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk APM is expensive."
"The price of Splunk APM is less than some of its competitors."
"The solution's pricing is costly."
"It appears to be expensive compared to competitors."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Apteligent, Crittercism
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Splunk Observability Cloud vs. Workspace ONE Intelligence and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.