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Splunk ITSI (IT Service Intelligence) vs StackState comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), IT Alerting and Incident Management (4th)
StackState
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Infrastructure Monitoring (80th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk ITSI (IT Service Intelligence) is designed for IT Alerting and Incident Management and holds a mindshare of 4.0%, up 1.4% compared to last year.
StackState, on the other hand, focuses on IT Infrastructure Monitoring, holds 0.1% mindshare, down 0.1% since last year.
IT Alerting and Incident Management
IT Infrastructure Monitoring
 

Featured Reviews

Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
14%
Government
11%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules. This would help manage vulnerabilities effectively, allowing my organi...
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Overview

 

Sample Customers

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
IBM, T-Systems, Fujitsu, Vodafone
Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management. Updated: April 2025.
851,371 professionals have used our research since 2012.