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Sophos Intercept X vs Symantec Endpoint Security comparison

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Q&A Highlights
Question: Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
Answer: I would recommend going with Sophos Intercept X Advance. Additionally if you invest in Sophos XG/XGS Firewall, you can avail the benfit of Sophos Synchronized Security wherein the Firewall and Intercept X Advanced share the threat intelligence and provide a comprehensive cover with single window management using Sophos Central.
Featured Review
Buyer's Guide
Sophos Intercept X vs. Symantec Endpoint Security
May 2022
Find out what your peers are saying about Sophos Intercept X vs. Symantec Endpoint Security and other solutions. Updated: May 2022.
610,190 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."

More Cisco Secure Endpoint Pros →

"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients.""The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform.""The most valuable feature of Sophos Intercept X is cloud management.""The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer.""The most valuable feature of the solution is that it is less hash-based than competitors.""The solution is scalable.""This is really good because it's applicable to zero-day threats.""There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."

More Sophos Intercept X Pros →

"Easy to use solution.""Symantec End-User Endpoint Security is scalable.""The solutions' main features are patch management and security.""Its ease of use in deploying it and regular updates are most valuable.""Offers good antivirus and local firewall.""This product is valuable for ransomware protection, general malware protection, and network exploitation protection.""Great security and very user friendly.""One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."

More Symantec Endpoint Security Pros →

Cons
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""It could be improved in connection with artificial intelligence and IoT.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."

More Cisco Secure Endpoint Cons →

"Better protection in the endpoint, server, and mobile is needed.""Mobile device management is a challenging area, and it can be improved. Some areas in the DLP solution can also be improved. It has the DLP capability, but it is not an all-out DLP program. I would like to see them improve the DLP solution in terms of reporting and possibly network monitoring. Currently, they only do the reporting parts of it.""I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it.""Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them.""I would like to have a built-in firewall, rather than having to integrate one.""I would like the solution to have more functions and to be more user-friendly.""Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses.""When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two."

More Sophos Intercept X Cons →

"Must push to EXE files to the endpoints.""They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well.""It can maybe send notifications when there is an update and everything is successful.""More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec.""Technical support could be more responsive.""Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through.""It could use more feature parity between what is offered with their on-prem console as well as their hosted console.""The monitoring capabilities could be further developed."

More Symantec Endpoint Security Cons →

Pricing and Cost Advice
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • "There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • "The pricing is average for software like this, but you can purchase additional services if you wish."
  • "Compared to other solutions, such as CrowdStrike, we are most certainly happy with its pricing. We did a three year-business deal."
  • More Sophos Intercept X Pricing and Cost Advice →

  • "Its price should be reasonable."
  • "There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
  • "The prices fluctuate, but this year I think it was maybe around $12,000."
  • "The EDR options are costlier than other products."
  • "Licensing is based on a yearly subscription."
  • "Symantec is expensive."
  • "Its price is reasonable."
  • "They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
  • More Symantec Endpoint Security Pricing and Cost Advice →

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    Answers from the Community
    Udhayakumar Murugan
    Eric Rise - PeerSpot reviewerEric Rise
    Real User

    Having used both I'd go with something other than either of these two solutions. 


    Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines. 


    If these are your only two choices, then go with Sophos as it's a MUCH better product.

    MikeAng - PeerSpot reviewerMikeAng
    User

    If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.  

    Mostafa  - PeerSpot reviewerMostafa
    Real User

    @Udhayakumar Murugan,


    First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you. 


    And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint. 


    My advice to you: FortiGate firewall and Kaspersky endpoint.

    Questions from the Community
    Top Answer:I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things… more »
    Top Answer:Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair.
    Top Answer:They could simplify the solution and make it a little bit easier to understand how things are happening or if something… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can… more »
    Top Answer:We have paid for three years of licensing. It is expensive, however, for what you getting out of it, from the firewall… more »
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Intercept X
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.

    Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Sophos Intercept X
    Learn more about Symantec Endpoint Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Flexible Systems
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Manufacturing Company13%
    Healthcare Company13%
    Government13%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider20%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm17%
    Manufacturing Company14%
    Healthcare Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company19%
    Government7%
    Educational Organization6%
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company9%
    Manufacturing Company7%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider20%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    REVIEWERS
    Small Business63%
    Midsize Enterprise18%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise23%
    Large Enterprise44%
    REVIEWERS
    Small Business40%
    Midsize Enterprise22%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    Buyer's Guide
    Sophos Intercept X vs. Symantec Endpoint Security
    May 2022
    Find out what your peers are saying about Sophos Intercept X vs. Symantec Endpoint Security and other solutions. Updated: May 2022.
    610,190 professionals have used our research since 2012.

    Sophos Intercept X is ranked 6th in Endpoint Protection for Business (EPP) with 63 reviews while Symantec Endpoint Security is ranked 14th in Endpoint Protection for Business (EPP) with 57 reviews. Sophos Intercept X is rated 8.6, while Symantec Endpoint Security is rated 7.2. The top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". On the other hand, the top reviewer of Symantec Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and Webroot Business Endpoint Protection, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Deep Security and Cybereason Endpoint Detection & Response. See our Sophos Intercept X vs. Symantec Endpoint Security report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.