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SonicWall NSa vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Fortinet FortiGate offers cost-efficient security, enhancing performance and network stability, while significantly reducing operational costs and incidents.
Sentiment score
8.5
SonicWall NSa delivers swift ROI, reducing costs by 20%, enhancing security, and improving operational efficiency for users.
Sentiment score
7.5
Zscaler Internet Access offers cost and complexity reduction, improved security, and quick ROI, especially for SMBs, despite regional challenges.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate support receives mixed reviews, praised for higher-level assistance but criticized for inconsistent technical support responsiveness.
Sentiment score
9.2
SonicWall NSa support is knowledgeable and effective, yet some customers experience slow response times and seek improvements.
Sentiment score
7.1
Zscaler Internet Access support is strong and responsive, though some users seek quicker resolutions and better online resources.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The support from SonicWall was excellent.
SonicWall support is very helpful and responsive.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable for enterprises, but expansion may require budget planning and careful pre-planning for integration.
Sentiment score
6.5
SonicWall NSa offers scalable options and manageable costs, though some find hardware upgrades and configurations challenging.
Sentiment score
7.9
Zscaler Internet Access is highly scalable, cloud-based, and supports large user volumes with positive feedback on integration and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
You can choose a cheaper model if you only have 20-30 users, but you will need to spend more money for a FortiGate solution that covers 5,000.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is reliable and stable, despite occasional issues under high traffic; model selection impacts performance.
Sentiment score
8.6
SonicWall NSa receives mixed stability feedback, with users noting both reliable performance and sporadic issues like software conflicts.
Sentiment score
7.7
Zscaler Internet Access offers stable performance globally, though regions like China and South Africa occasionally face latency challenges.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
We have not had any problems with the operating systems or maintenance of subscriptions.
The solution is very stable.
The stability of SonicWall NSA is quite good.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Fortinet FortiGate needs improved UI stability, integration, performance, VPN functionality, support, and simplified policy management due to high costs.
SonicWall NSa faces usability, performance, and support issues, with high costs and integration challenges impacting overall satisfaction.
Zscaler Internet Access needs better integration, user-friendly features, improved support, and competitive pricing to enhance user experience.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
More details in the analytical tools offered would be appreciated since it is not yet mature.
There are some aspects of the dashboard configuration or customization that could be improved.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Fortinet FortiGate is praised for its cost-effectiveness and flexible licensing, especially benefiting small to medium-sized businesses.
SonicWall NSa provides cost-effective security with competitive pricing, subscription-based licensing, and value-added features compared to competitors.
Zscaler Internet Access is seen as costly but premium compared to traditional solutions, offering unmatched services and global coverage.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
I would rate the price of the product as seven out of ten.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
 

Valuable Features

Fortinet FortiGate is a reliable, user-friendly security solution known for robust features, easy configuration, and competitive pricing.
SonicWall NSa offers robust security, user-friendly management, and flexibility, with comprehensive VPN and advanced threat protection features.
Zscaler Internet Access delivers comprehensive cloud-native security with threat protection, ease of use, and centralized management for remote users.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Some of the most valuable features of Zscaler Internet Access include secure web gateways, URL filtering, data loss prevention, anti-malware defense, file extension blocking, and a comprehensive categorization system.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
331
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
SonicWall NSa
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
Firewalls (17th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Firewalls
Secure Web Gateways (SWG)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Vijay Mohan - PeerSpot reviewer
Offers a simple console to manage multiple branches and content filtering
The centralized console is great for managing multiple branches. It's a very simple console to connect all three of our branches in the US and India. We connect through three firewalls in a single console and manage any policy. So, if we need to change a policy, the global admin can connect from anywhere and easily make changes. Log usage is also very easy. The threat prevention capabilities are very good. Preventing the latest threats is very easy. You can define rules, and it automatically alerts you. For example, if there's a sudden increase in malicious spam, it will notify you immediately.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
15%
Manufacturing Company
7%
Comms Service Provider
7%
Educational Organization
7%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
I would rate the price of the product as seven out of ten.
What needs improvement with SonicWall NSa?
There are some aspects of the dashboard configuration or customization that could be improved.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
ZIA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about SonicWall NSa vs. Zscaler Internet Access and other solutions. Updated: July 2019.
850,747 professionals have used our research since 2012.