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SonicWall Managed Detection and Response vs ThreatLocker Cyber Hero MDR comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Managed Detection...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of SonicWall Managed Detection and Response is 0.4%, up from 0.2% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ThreatLocker Cyber Hero MDR1.2%
SonicWall Managed Detection and Response0.4%
Other98.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Security monitoring has provided full incident visibility and enables rapid threat remediation
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and also integrate other firewalls such as Sophos and Palo Alto to enhance the MDR services. If there is any user who is using Palo Alto firewall and Trend Micro endpoint security, SonicWall Managed Detection and Response needs to manage that too, so SonicWall can also manage the same Palo Alto firewall and Trend Micro or Secure Right. In my experience with SonicWall Managed Detection and Response, it is functional, but they need to integrate such things to improve the MDR services.
Andres Plaza - PeerSpot reviewer
President & Chief Executive Officer at OneconnectionIT
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With MDR, when we purchase SonicWall Managed Detection and Response, we have visibility of our incidents and our malicious behavior traffic, and not only the visibility, they can also remediate that same thing."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"The customer service is really good."
"We stopped two attacks so far."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"It's secure, and we know it's secure."
"Customer service and support are exceptional."
"The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run."
"I believe it is probably the best around."
 

Cons

"For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
 

Pricing and Cost Advice

Information not available
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"ThreatLocker is worth every penny and a couple more."
"It has been excellent."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
14%
University
13%
Computer Software Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Managed Detection and Response?
I find the pricing good as per SonicWall Managed Detection and Response; they have given multiple features, so it is good, and we do not want to rate it low because it is a good product, so the pri...
What needs improvement with SonicWall Managed Detection and Response?
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and als...
What is your primary use case for SonicWall Managed Detection and Response?
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and remediation. If there are any logs generated, the malicious behavior log will be generated...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Overview

Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: September 2026.
915,341 professionals have used our research since 2012.