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CrowdStrike Falcon Complete MDR vs SonicWall Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
SonicWall Managed Detection...
Ranking in Managed Detection and Response (MDR)
23rd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.0%, down from 12.1% compared to the previous year. The mindshare of SonicWall Managed Detection and Response is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.0%
SonicWall Managed Detection and Response0.4%
Other94.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Security monitoring has provided full incident visibility and enables rapid threat remediation
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and also integrate other firewalls such as Sophos and Palo Alto to enhance the MDR services. If there is any user who is using Palo Alto firewall and Trend Micro endpoint security, SonicWall Managed Detection and Response needs to manage that too, so SonicWall can also manage the same Palo Alto firewall and Trend Micro or Secure Right. In my experience with SonicWall Managed Detection and Response, it is functional, but they need to integrate such things to improve the MDR services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"Its ease of use is valuable. Nothing is left to you."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"There's less workload on the endpoint."
"One differentiator of CrowdStrike is that it's nearly what I would call zero-touch on the workstation."
"The most valuable feature is AML-based threat detection."
"With MDR, when we purchase SonicWall Managed Detection and Response, we have visibility of our incidents and our malicious behavior traffic, and not only the visibility, they can also remediate that same thing."
 

Cons

"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"It really is an expensive product in the South African market."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."
"As of recent, their MITRE scores were not as good as in years past."
"Their UI is a bit noisy."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right."
 

Pricing and Cost Advice

"Falcon Complete isn't too pricy."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"CrowdStrike Falcon Complete is expensive."
"We have a yearly license, and it could be cheaper."
"There is an annual subscription."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"We pay 40,000 euros to use this solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for SonicWall Managed Detection and Response?
I find the pricing good as per SonicWall Managed Detection and Response; they have given multiple features, so it is good, and we do not want to rate it low because it is a good product, so the pri...
What needs improvement with SonicWall Managed Detection and Response?
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and als...
What is your primary use case for SonicWall Managed Detection and Response?
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and remediation. If there are any logs generated, the malicious behavior log will be generated...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: July 2026.
909,701 professionals have used our research since 2012.