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SolarWinds NPM vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds NPM
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
63rd
Ranking in IT Infrastructure Monitoring
52nd
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Server Monitoring (25th), Container Monitoring (9th), AIOps (28th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of SolarWinds NPM is 3.6%, down from 4.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
Zenoss Cloud0.9%
Other95.5%
Network Monitoring Software
 

Featured Reviews

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Without NPM monitoring, we would be in a world of hurt and constantly responding to outages and unexpected downtime."
"This is a product that I recommend, although it requires technical skills in order to use it."
"The monitoring system of Orion is powerful and has become a positive feature in the company."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"It's very easy to scale; the scalability is brilliant, and if you need additional monitoring resources or need to plug in your secondary data center, it takes thirty minutes and is easy to use."
"If your infrastructure is big, and requires a good kind of reporting tool, then SolarWinds fulfills all these requirements."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"So far, there hasn't been anything that it hasn't been able to do for us."
"It is the most flexible solution of this type, but it takes time to adapt."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"Overall, it's a great solution, and I consider it to be one of the best."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"With this solution, they can have one million users at the same time with no crashes."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It is very cost-effective compared to the tools I worked with in the past."
 

Cons

"Currently lacks integration with SMS services."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds, and sometimes the performance is slow."
"I would like to have a Syslog server module for this product. That would make the solution better."
"Two or three of the core functions are still nested in Win32 apps on the server; but it seems that the foundation was laid in the current website for porting those functions over in the near future."
"My team has had a lot of issues with support."
"We have not had a lot of opportunities to use technical support. When we did I was not particularly impressed with their response time or expertise."
"Better support and integration for vendors other than Cisco."
"EOC has been a pain."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"This solution is complex for beginners so it takes some time to learn."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
 

Pricing and Cost Advice

"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"There's standard licensing, and then it depends on the size of the customer."
"I’d suggest that people be aware that licensing has tiers."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"The price points are more than competitive when compared to other vendors."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SolarWinds NPM vs. Zenoss Cloud and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.