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Smarsh Enterprise Archive vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Smarsh Enterprise Archive
Ranking in File Archiving
7th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
GRC (18th)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Email Archiving (4th)
 

Mindshare comparison

As of April 2026, in the File Archiving category, the mindshare of Smarsh Enterprise Archive is 1.8%. The mindshare of Veritas Enterprise Vault is 9.9%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving Mindshare Distribution
ProductMindshare (%)
Veritas Enterprise Vault9.9%
Smarsh Enterprise Archive1.8%
Other88.3%
File Archiving
 

Featured Reviews

reviewer2590137 - PeerSpot reviewer
Vice President at a financial services firm with 1-10 employees
Enhanced eDiscovery capabilities and streamlined compliance with helpful support
I do recommend Smarsh to our clients for its enhanced features and ability to meet regulatory requirements efficiently. Smaller shops have become more inclined to switch to Smarsh due to these capabilities. Smarsh has the ability to archive a wide variety of communication channels. I'd rate the solution ten out of ten.
Charles Nwaokukwu - PeerSpot reviewer
Head, Datacenter and IT Enterprise Applications at GTBANK
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of Smarsh Enterprise Archive is its eDiscovery capabilities."
"What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what Commvault solution."
"I use the solution to find data loss and restore the data."
"Support is great and they have a very good response time."
"We use advanced indexing and search functionalities heavily, and for compliance, audits, and legal requirements, it's helpful for the recovery purposes of corrupted files."
"The search feature is the most valuable aspect of the solution."
"Veritas Enterprise Vault is highly stable and has low-maintenance."
"We have so many products, including Commvault and other products, that said, we identified Enterprise Vault as the best option for integrating with different products and different features."
"We currently have and still have a very high investment gains when compared to our investment cost."
 

Cons

"Sometimes the automated reports do not show the organization’s name, which can be confusing."
"To give a quick calculation, one year of Veritas Enterprise Vault is more expensive than five years of CommVault."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"The solution is not user-friendly and the restoration is not fast. It's also tricky to get information from it."
"The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
"The file-level archiving is very important in Enterprise Vault 12 and this doesn't really exist in early versions."
"I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance."
"The stability could be improved."
"It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain."
 

Pricing and Cost Advice

Information not available
"The price for Enterprise Vault is around €100 per user."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"Enterprise Vault is a little bit expensive."
"The pricing is very high."
"Veritas Enterprise Vault is an expensive solution."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"There is a license required for this solution and it is typically is paid annually."
"It's an affordable solution"
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885,444 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Government
7%
Computer Software Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Smarsh Enterprise Archive?
I am not directly involved with the pricing or licensing aspects, however, I have seen fee sheets and invoices sent to clients.
What needs improvement with Smarsh Enterprise Archive?
Being a compliance consultant working with multiple firms, I would like more customizable reporting options. Sometimes the automated reports do not show the organization’s name, which can be confus...
What is your primary use case for Smarsh Enterprise Archive?
We use Smarsh Enterprise Archive for record retention and surveillance. It allows us to journal all communications, ensuring that electronic communications are captured and retained for the require...
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't...
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

McLaughlin Ryder, Schanna Financial , Standard Life Investments, Lucien, Stirling & Gray
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Commvault, Veritas, OpenText and others in File Archiving. Updated: February 2026.
885,444 professionals have used our research since 2012.