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ShoreTel Sky vs Vertical Solutions Wave IP comparison

Mitel and Vertical Solutions are both solutions in the Unified Communications category. Mitel is ranked #11, while Vertical Solutions is ranked #15. Mitel holds a 2.0% mindshare in UC, compared to Vertical Solutions’s 0.7% mindshare. Additionally, 80% of Mitel users are willing to recommend the solution.
ShoreTel Sky
Read 7 ShoreTel Sky reviews
  • 113 Views
  • 41 Comparison Views
80% willing to recommend
Vertical Solutions Wave IP
  • 85 Views
  • 41 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ShoreTel Sky and Vertical Solutions Wave IP based on real PeerSpot user reviews.

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To learn more, read our detailed Unified Communications Report (Updated: May 2025).
Buyer's Guide
Unified Communications
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ShoreTel Sky
Ranking in Unified Communications
11th
Ranking in IP Telephony & Unified Communications
6th
Average Rating
7.8
Reviews Sentiment
4.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Vertical Solutions Wave IP
Ranking in Unified Communications
15th
Ranking in IP Telephony & Unified Communications
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Communications category, the mindshare of ShoreTel Sky is 2.0%, up from 1.1% compared to the previous year. The mindshare of Vertical Solutions Wave IP is 0.7%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications
 

Featured Reviews

it_user269988 - PeerSpot reviewer
The Service Portal is useful feature, but there are occasional outages.
Phone Assistant is very useful, as is the Service Portal Occasional outages, but they're usually resolved very quickly. Customer Service: Customer service is generally responsive and courteous. Technical Support: Technical support folks are generally knowledgeable and helpful. We moved to VoIP…
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

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No data available
 

Product Reports

Buyer's Guide
Unified Communications
May 2025
ShoreTel Sky reportDownload ShoreTel Sky product report
Buyer's Guide
Unified Communications
May 2025
Vertical Solutions Wave IP reportDownload Vertical Solutions Wave IP product report
 

Also Known As

No data available
Wave IP
 

Overview

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
Mitel

The Vertical Wave IP™ Communications System replaces the traditional business phone system with a powerful appliance and package of embedded applications in an all-inclusive platform to streamline enterprise communications. The Wave IP Platform provides voice, mobile and collaboration solutions for improving critical business workflows and facilitating the way we work in today’s Modern Enterprise.

Vertical Solutions
 

Sample Customers

Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
A.O.Smith, DPSciences Corp., ACCO Brands, City of Sioux Falls, Logic Communications, ABB, Rubbermaid, Agfa, Fujitsu, Sprint, Mitsubishi, eProtex, Medxcel
Buyer's Guide
Unified Communications
May 2025
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856,873 professionals have used our research since 2012.
See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.