Make it easy for employees and customers to resolve issues quickly and get what they need, when they need it, with an enterprise conversational experience powered by AI.
A Virtual Assistant To Your Rescue!
SimpleWorks Enterprise Chatbot platform is AI powered 24*7 virtual agent that can be accessed anytime and anywhere. SimpleWorks Chatbot can handle high-volume of inquiries regarding general FAQ’s, product related queries, polices and procedures, complaints, etc. It can also authenticate users and facilitate user-specific information and transactions. It not only understands the intent of customer conversation through natural language processing (NLP), but can also analyze the sentiments of customer responses and transfer the conversation to a live agent if needed. SimpleWorks Chatbot platform is comprehensive, scalable and easily supports integrations with other enterprise solutions like CRM, Core Banking/Insurance Platform, HR System, etc.
ServiceNow Virtual Agent is ranked 3rd in AI-Powered Chatbots while SimpleWorks Enterprise Chatbot is ranked 17th in AI-Powered Chatbots. ServiceNow Virtual Agent is rated 0.0, while SimpleWorks Enterprise Chatbot is rated 0.0. On the other hand, ServiceNow Virtual Agent is most compared with Amelia, IBM Watson Assistant, Rasa, Avaamo and Kore.ai , whereas SimpleWorks Enterprise Chatbot is most compared with .
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