ServiceNow Orchestration vs SnapLogic comparison

Read 24 SnapLogic reviews

179 Views
130 Comparison Views

87% willing to recommend

ServiceNow Orchestration

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 17, 2024

SnapLogic and ServiceNow Orchestration are strong contenders within the data integration and process automation domain. SnapLogic takes the lead in customer support and pricing, whereas ServiceNow Orchestration provides greater value due to its comprehensive feature set.

Features: SnapLogic offers seamless integration with multiple data sources, agile data processing, and efficient support for modern application architectures. ServiceNow Orchestration enables extensive process automation, streamlines IT operations with numerous integrations, and excels in IT process optimization.

Room for Improvement: SnapLogic could enhance its capabilities in handling high-complexity IT workflows and expand the variety of data transformations. It may also improve scalability for larger enterprises. ServiceNow Orchestration would benefit from simplifying its user interface, reducing the complexity of its deployment, and enhancing its network connectivity testing.

Ease of Deployment and Customer Service: SnapLogic's cloud-based deployment model allows for quick setup and flexibility, supported by excellent customer service that caters to diverse business needs. ServiceNow Orchestration, while offering reliable customer service for large-scale solutions, involves a more complex installation process due to its expansive capabilities.

Pricing and ROI: SnapLogic provides predictable subscription pricing with a quick ROI due to rapid deployment and efficient integration. ServiceNow Orchestration, though initially more expensive, promises significant long-term ROI through its extensive feature set and IT process improvements, justifying the higher initial cost for comprehensive automation solutions.

To learn more, read our detailed ServiceNow Orchestration vs. SnapLogic Report (Updated: April 2025).

ServiceNow Orchestration vs. SnapLogic

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ServiceNow Orchestration

Ranking in Process Automation

11th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SnapLogic

Ranking in Process Automation

15th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Data Integration (21st), Cloud Data Integration (12th), Integration Platform as a Service (iPaaS) (10th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of ServiceNow Orchestration is 4.3%, up from 4.2% compared to the previous year. The mindshare of SnapLogic is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

Easy to integrate, stable solution and incredibly good customer service

It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.

Read full review

VinethSuresh

Senior Data Analyst at a pharma/biotech company with 10,001+ employees

Achieves rapid results in data migration and has an intuitive user interface

I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL. The interface is interactive, allowing me to quickly learn how to run pipelines and achieve production-ready results swiftly. This agility translates to cost savings, especially for smaller projects and proofs of concept, as less time and effort are needed to deliver results.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

"It is a very stable product, highly affordable."

"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."

"Great with IT processes and business processes."

"The data visualization is good."

"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."

"It has competitive AI capabilities."

"It's scalable."

More ServiceNow Orchestration pros

"The feature I found most valuable in SnapLogic is low-code development. Low-code development has been very useful for simple processes, which is required for business users such as extracting details from a file or getting things reported by calling your web service. Calling your web service also becomes easier with SnapLogic because of the snaps available, so if you have the documentation, you can call an API. You don't have to write all those clients to call an API, so that is another feature I found very easy in SnapLogic. Configuring and managing all the file systems also become very handy with the solution."

"I find the reusability and the snaps to be very valuable features."

"The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy."

"By using snaps instead of functions in code, you can see the building blocks of the integration visually. This helps a lot."

"I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL."

"Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently."

"The product is easy to use and has many connectivity options."

"You can use other languages, such as Python, and easily connect to other systems."

More SnapLogic pros

Cons

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"There can be gaps in integration."

"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."

"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

"The third-party integrations are challenging when the tools are not from ServiceNow partners. This presents issues when integrating solutions from other vendors."

"We cannot perform GUI automation using the tool."

"It is a highly complex platform to work on."

"From my space, the only thing that I can say is the spinning up with Google Cloud Services."

More ServiceNow Orchestration cons

"The support is the most important improvement they could make."

"Connecting to data behind enterprise firewalls has been tricky."

"I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market."

"I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well."

"SnapLogic should have some inbuilt protocol mechanism in order to speed up."

"While it performs well, there is some room for improvement in this area."

"The problem is that SnapLogic doesn't offer a wide variety of connectors. For example, integrating with Salesforce is not that easy."

"We'd like zero downtime in the future."

More SnapLogic cons

Pricing and Cost Advice

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"In terms of price, this solution is at the higher end of what you'll find."

"Pricing is custom to every customer."

"The solution is costly and orchestrations are very expensive."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"It is not very expensive."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"SnapLogic's price is high compared to the other tools available in the market."

"SnapLogic is not expensive. It's reasonably priced."

"They have pricing/usage tiers that are easy to move up or down."

"The cost with SnapLogic is an annual license and better than Informatica."

"By scaling the solution incrementally the cost is controlled and more beneficial to the client."

"The pricing is okay."

"When comparing it with solutions like Apigee or MuleSoft, it still offers better value."

"It is a higher initial cost than other easy-to-use integration apps."

More SnapLogic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Financial Services Firm

25%

Manufacturing Company

10%

Computer Software Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ServiceNow Orchestration?

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...

What is your experience regarding pricing and costs for ServiceNow Orchestration?

The cost of ServiceNow Orchestration is considered medium; it is expensive but powerful. I would rate the pricing experience as a six out of ten.

What needs improvement with ServiceNow Orchestration?

The third-party integrations are challenging when the tools are not from ServiceNow ( /products/servicenow-reviews ) partners. This presents issues when integrating solutions from other vendors.

What do you like most about SnapLogic?

Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.

What needs improvement with SnapLogic?

I am quite happy with the solution and do not have specific requirements at the moment. I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive...

What is your primary use case for SnapLogic?

I mainly use it for data integration and some API tasks.

Camunda vs ServiceNow Orchestration

Comparisons

Compared 54% of the time

Control-M vs ServiceNow Orchestration

Compared 15% of the time

IBM BPM vs ServiceNow Orchestration

Compared 7% of the time

Temporal vs ServiceNow Orchestration

Compared 7% of the time

Microsoft System Center Orchestrator vs ServiceNow Orchestration

Compared 4% of the time

More ServiceNow Orchestration Competitors

AWS Glue vs SnapLogic

Compared 16% of the time

IBM InfoSphere DataStage vs SnapLogic

Compared 7% of the time

Alteryx Designer vs SnapLogic

Compared 6% of the time

MuleSoft Anypoint Platform vs SnapLogic

Compared 5% of the time

Matillion Data Productivity Cloud vs SnapLogic

Compared 5% of the time

More SnapLogic Competitors

Product Reports

ServiceNow Orchestration

Download ServiceNow Orchestration product report

Download SnapLogic product report

Also Known As

No data available

DataFlow

Overview

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

ServiceNow

The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.

Sample Customers

experian, BEACHBODY, HealthPartners, Banosoft

Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!

ServiceNow Orchestration vs. SnapLogic