Trellix ESM and Sentinel are two competing security management solutions. Sentinel appears more favorable due to its feature depth and utility, though Trellix ESM offers valuable support and cost efficiency.
Features: Trellix ESM is praised for its comprehensive monitoring capabilities, detailed alert system, and cost value. Sentinel is noted for its intuitive dashboard, advanced threat detection, and threat intelligence.
Room for Improvement: Trellix ESM needs better integration options, enhanced analytics, and reduced setup time. Sentinel requires more customization features, frequent updates, and can be pricey.
Ease of Deployment and Customer Service: Trellix ESM requires longer setup but offers strong customer service. Sentinel has quicker deployment with satisfactory support. While Sentinel deploys faster, Trellix ESM's customer service remains a strength.
Pricing and ROI: Trellix ESM is cost-effective and offers significant ROI despite higher initial setup costs. Sentinel, though pricier, provides superior features and beneficial ROI that justify the expense for many users.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
Price is always a consideration, so the price would be nice if it were lower.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Sentinel's best features include that it's a very easy product to use.
In case of other ESM solutions, there are no parsers required, and almost every device is covered within the license, so there is no hidden cost as custom parsers.
Sentinel is a full-featured Security Information and Event Management (SIEM) solution that simplifies the deployment, management and day-to-day use of SIEM, readily adapts to dynamic enterprise environments and delivers the true "actionable intelligence" security professionals need to quickly understand their threat posture and prioritize response.
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