We performed a comparison between Sauce Labs and Testim based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"It provides zero maintenance browser instances."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The product is easy to use."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"It is a highly stable solution."
"The tool's most valuable feature is the recently added AI feature."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs)."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"They could improve the platform's customer support services."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"The API testing integration is a bit lacking and can be improved."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The UI could use a better design with a better user experience in mind."
"I get a little bit confused while creating new branches."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
Sauce Labs is ranked 11th in Functional Testing Tools with 112 reviews while Testim is ranked 17th in Functional Testing Tools with 8 reviews. Sauce Labs is rated 8.8, while Testim is rated 9.2. The top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". On the other hand, the top reviewer of Testim writes "A stable tool to help users take care of the implementation phases in their environment". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and Katalon Studio, whereas Testim is most compared with Tricentis Tosca, Katalon Studio, Functionize, Applitools and Testsigma.
See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.
We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
