Sauce Labs vs Testim comparison

Sauce Labs and Testim are both solutions in the Functional Testing Tools category. Sauce Labs is ranked #12 with an average rating of 6.0, while Testim is ranked #11 with an average rating of 8.7. Sauce Labs holds a 5.7% mindshare in FT, compared to Testim’s 3.3% mindshare. Additionally, 96% of Sauce Labs users are willing to recommend the solution, compared to 100% of Testim users who would recommend it.

Sauce Labs

Read 113 Sauce Labs reviews

3,846 Views
2,972 Comparison Views

96% willing to recommend

Testim

Read 10 Testim reviews

1,629 Views
1,150 Comparison Views

100% willing to recommend

Sauce Labs

Testim

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Executive SummaryUpdated on Dec 15, 2024

Sauce Labs and Testim both compete in the test automation space. Sauce Labs appears to have a competitive edge in test coverage and cross-browser testing, while Testim is noted for its AI-driven test creation and maintenance, suggesting a valuable proposition despite potentially higher costs.

Features: Sauce Labs provides comprehensive cross-browser testing with a broad range of devices and platforms, enabling flexible testing environments. It includes video recording, snapshots, and parallel test execution capabilities. Testim employs AI for test creation and maintenance, significantly reducing manual efforts and enhancing test reliability. It supports running tests in parallel and offers API access for test results and metadata, differentiating itself with an AI-backed efficient testing approach.

Room for Improvement: Sauce Labs could enhance integration with specific CI/CD tools and improve real-time monitoring features. Continued expansion of its browser and OS combinations could be beneficial. Improving documentation and support for troubleshooting would add value. Testim might focus on lowering initial investment costs and expanding compatibility with a broader range of testing frameworks. Enhancing its ability to manage complex end-to-end workflows could further improve its offering. Expanding AI training data for more diverse scenarios may also enhance effectiveness.

Ease of Deployment and Customer Service: Sauce Labs offers a cloud-based platform that integrates smoothly with development environments and established security frameworks. Its customer service is responsive and helpful. Testim’s cloud-based solution emphasizes AI-driven onboarding, facilitating a seamless deployment process. It automates updates and resolves issues efficiently through AI integration, although additional human support may be beneficial for complex inquiries.

Pricing and ROI: Sauce Labs implements a flexible pricing model suitable for companies of different sizes, allowing scalable costs for broader adoption. Its entry point is cost-effective, suited for extensive test requirements. Testim may require a higher initial investment due to its advanced AI capabilities. However, these AI features potentially deliver higher ROI by reducing test creation time and maintenance costs, thereby maximizing productivity and justifying its premium pricing level.

To learn more, read our detailed Sauce Labs vs. Testim Report (Updated: April 2025).

Buyer's Guide

Sauce Labs vs. Testim

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sauce Labs

Ranking in Functional Testing Tools

12th

Ranking in Test Automation Tools

15th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

113

Ranking in other categories

No ranking in other categories

Testim

Ranking in Functional Testing Tools

11th

Ranking in Test Automation Tools

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of Sauce Labs is 5.7%, down from 6.8% compared to the previous year. The mindshare of Testim is 3.3%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Featured Reviews

Joel Alonzo

Product Manager - Data & APIs at a marketing services firm with 201-500 employees

Metrics about testing across the company are easily accessible, and it's easy to get teams up and running

Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot. The other issue is that when you're behind a corporate proxy and inside a corporate network, it's a nightmare in general. And the problem that we've come up against over and over again is that a lot of our network staff don't want to open up giant CIDR blocks to internal traffic. Opening it up to one endpoint which is Sauce Labs, through a little API is perfectly fine. That's one IP address and it's no big deal. But for their virtual machines they have one jump box and that jump box contains an entire CIDR block that changes each time the tunnel starts up. In other words, if every call went into one IP and that got bounced back to a load balancer or net gateway, that would help a lot too. When I go to the network team and say, "Hey, we're using a product, a piece of software, and I need an entire CIDR block opened," the first and almost eternal response to that will be "absolutely not." Getting things set up and running is always going to be a bit of a struggle within any corporate environment. Most of that is not Sauce Labs' fault, but the things I just mentioned are things they could do to help deal with that struggle.

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PiyushSingh

Director at Xceedance

A stable tool to help users take care of the implementation phases in their environment

There are a few minor areas where improvements are required, but they are not something that I can discuss at a high level. I will have to ask the team that uses Testim since they can give a better response to what requires improvement in the product. I only manage the team that uses Testim. I cannot be exactly described as an end user of the tool. There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it. There were some trial and error methods our company had to deal with while using the product's documentation, after which we were able to get through the setup phase. I want the documentation to have more information to help users with the setup process. I want the product to be more scalable in the future.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."

"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."

"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."

"I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue."

"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."

"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."

"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."

"There is a huge amount of open source, community provided resources."

More Sauce Labs pros

"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."

"The tool's most valuable feature is the recently added AI feature."

"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."

"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."

"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."

"The automating smoke and regression tests have become easier and handier and manual efforts are saved."

"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."

"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."

More Testim pros

Cons

"There have been various times throughout the last month or so where the service has gone down during business hours."

"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"

"The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste."

"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."

"They should provide a JIRA integration plugin so that we can easily log issues."

"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."

"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."

"Better and programmatic controls on request/response recordings and sharing with developers."

More Sauce Labs cons

"In the last couple of months, I have experienced some downtime where it wasn't working."

"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."

"The UI could use a better design with a better user experience in mind."

"Faster scripting would be beneficial, as test creation is faster now."

"The API testing integration is a bit lacking and can be improved."

"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."

"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."

"I get a little bit confused while creating new branches."

More Testim cons

Pricing and Cost Advice

"We did initially go with Sauce Labs because of the pricing and integration."

"Now that we have an enterprise license, we no longer have to worry about minutes each month!"

"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."

"Go ahead please. Try it at a smaller scale."

"It is an expensive tool."

"It could be less like pay-per-use with a lower rate."

"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."

"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."

More Sauce Labs pricing and cost advice

"I rate the product’s pricing an eight out of ten compared to other tools."

"The solution is not expensive."

"The tool offers a fixed pricing model for our company."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

15%

Retailer

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

12%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Sauce Labs?

It has significantly enhanced our testing accuracy by approximately 50%.

See all answers

What needs improvement with Sauce Labs?

Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...

See all answers

What is your primary use case for Sauce Labs?

I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...

See all answers

What do you like most about Testim?

The tool's most valuable feature is the recently added AI feature.

See all answers

What is your experience regarding pricing and costs for Testim?

I rate the product’s pricing an eight out of ten compared to other tools.

See all answers

What needs improvement with Testim?

More advanced AI-based features and features on the API side would help us create better end-to-end test suites.

See all answers

Comparisons

BrowserStack vs Sauce Labs

Compared 44% of the time

Perfecto vs Sauce Labs

Compared 22% of the time

LambdaTest vs Sauce Labs

Compared 15% of the time

Bitbar vs Sauce Labs

Compared 3% of the time

OpenText UFT Digital Lab vs Sauce Labs

Compared 3% of the time

More Sauce Labs Competitors

Tricentis Tosca vs Testim

Compared 49% of the time

Katalon Studio vs Testim

Compared 21% of the time

Functionize vs Testim

Compared 13% of the time

Testsigma vs Testim

Compared 6% of the time

Applitools vs Testim

Compared 4% of the time

More Testim Competitors

Product Reports

Buyer's Guide

Sauce Labs

April 2025

Download Sauce Labs product report

Buyer's Guide

Testim

April 2025

Download Testim product report

Overview

Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

Sauce Labs Features

Sauce Labs has many valuable key features. Some of the most useful ones include:

Automated cross-browser testing
Mobile testing
Secure tunneling protocol
Usage reporting
Enterprise security
Provisioning
Centralized user account management
Access controls
Support for Selenium, Appium, and JUnit Testing

Sauce Labs Benefits

There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.

No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.

Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.

Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

Reviews from Real Users

Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

Sauce Labs

Testim is an end-to-end agile testing automation solution which utilizes machine learning for test authoring, execution, and maintenance. Users can create tests in minutes, run thousands of tests in parallel across different browsers, integrate with their existing CI/CD and collaboration tools, and more.

Testim

Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Microsoft, salesforce, JFrog, USA Today, Globality

Buyer's Guide

Sauce Labs vs. Testim

April 2025

Free Report: Sauce Labs vs. Testim

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