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Sauce Labs vs Testim comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sauce Labs
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Functional Testing Tools category, the mindshare of Sauce Labs is 4.3%, down from 5.3% compared to the previous year. The mindshare of Testim is 1.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.3%
Testim1.8%
Other93.9%
Functional Testing Tools
 

Featured Reviews

MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sauce Labs, for the most part, has very little to no down time, so our tests are running in parallel all through out the day and night."
"Being able to test on Windows without a VM has been a life saver."
"Reliable access to VMs with built-in recording and log tools have improved release reliability and confidence."
"I think its excellent and everyone should get it – I recommend it to everyone."
"Using Sauce Labs testing, it is faster and more accurate."
"Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"Sauce Labs is great in that you can spin up a virtual machine of one of many different configurations and quickly get your test up and running."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The stability has been great; we can add stable tests very easily and improve our automation coverage, which allows us to deploy a new version into production every few days with minimum manual labor."
"The Testim technical support is very responsive and worked with a specific team member on the First Databank side to answer hard technical questions and took enhancement requests as needed."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"We primarily use the solution for business E2E testing, as it is fast and reliable, easy to maintain, and allows for the involvement of QA as well as Dev and BA."
"The tool's most valuable feature is the recently added AI feature."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
 

Cons

"The way the owner/user/sub-user hierarchy is set up can be confusing."
"Customer Service: Three out of five. Technical Support: Three out of five."
"I think there could be improvements in the way Sauce Labs provides support to its users and could maybe provide tutorial videos on its services."
"The ability to configure the memory and CPU for the test machines should be included."
"Rarely, some tests fail, seemingly without cause, and will succeed again the next time we run the tests."
"Speed and connectivity need improvement."
"It would be very good to see a short example of the code that needs to pass into Driver capabilities, something like auto-generation of this block."
"For mobile testing, Sauce Labs platform is great for functional tests, but the option to run tests on real physical devices is missing right now, so it’s impossible to run performance stress tests which is also very important to test mobile apps."
"The UI could use a better design with a better user experience in mind."
"The API testing integration is a bit lacking and can be improved."
"There is currently no room for improvement that I can identify as of now."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"Faster scripting would be beneficial, as test creation is faster now."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests."
 

Pricing and Cost Advice

"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"Compared with other services, Sauce Labs is a bit expensive."
"It could be less like pay-per-use with a lower rate."
"We have an enterprise account; it has worked great for our needs."
"Their pricing is incredibly competitive."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"We did initially go with Sauce Labs because of the pricing and integration."
"The solution is not expensive."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The tool offers a fixed pricing model for our company."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about Sauce Labs vs. Testim and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.