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SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
10th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 5.0%, up from 4.8% compared to the previous year. The mindshare of Testim is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
Testim2.8%
Other92.2%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is regression testing tools."
"The solution is great as a record and playback tool, and it also has valuable regression testing."
"The solution has a very nice interface."
"It helped to automate all the possible functional test cases which I previously used to do by manual testing."
"With TestComplete, I can discover bugs faster and easier than testing manually."
"Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great."
"The solution's most valuable aspect is how easy it is to create tests."
"TestComplete is simple, it's a very easy-to-use tool."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."
"The product is easy to use."
"The tool's most valuable feature is the recently added AI feature."
"It is a highly stable solution."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"The feature I like most about Testim is the record and playback capability, which does not require writing a lot of code."
 

Cons

"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."
"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"
"A test case design (schema) module would be nice."
"Error handling features in the tool are a little limited."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"Right now, the product only supports Windows."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Right now, in terms of recording and scripting the solution is not user-friendly."
"There is currently no room for improvement that I can identify as of now."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"The API testing integration is a bit lacking and can be improved."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"The UI could use a better design with a better user experience in mind."
"Faster scripting would be beneficial, as test creation is faster now."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
 

Pricing and Cost Advice

"The pricing is pretty reasonable."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"SmartBear TestComplete is an expensive tool."
"The solution's pricing is too high."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"We have a TestComplete 12 license."
"The price is less, compared to other products, such as QTP."
"The pricing is a little above average — it could be lower."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
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884,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
11%
Government
5%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.