SmartBear TestComplete vs Testim comparison

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SmartBear Logo
6,073 views|4,269 comparisons
85% willing to recommend
Testim Logo
1,854 views|1,200 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SmartBear TestComplete and Testim based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SmartBear TestComplete vs. Testim Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the integration with Azure DevOps.""The database checkpoints detect problems which are difficult for a human resource to find.""The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""The product is stable for what we are currently using it for, and it is sufficient for us.""When compared to other tools, it is very simple.""Selenium integration.""The product has many features.""The solution has a very nice interface."

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"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios.""The tool's most valuable feature is the recently added AI feature.""Testim introduces three services covering validation steps, eliminating the necessity to write complex code.""The product is easy to use.""It is a highly stable solution.""The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers.""The automating smoke and regression tests have become easier and handier and manual efforts are saved.""We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."

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Cons
"The pricing is the constraint.""In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.""What is currently missing from this solution is better support for mobile testing.""The licensing costs are a little bit high and should be reduced.""I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately.""The artificial intelligence needs to be improved."

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"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling.""I get a little bit confused while creating new branches.""The UI could use a better design with a better user experience in mind.""The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level.""There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it.""The API testing integration is a bit lacking and can be improved.""Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests.""There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "The solution is not expensive."
  • "The tool offers a fixed pricing model for our company."
  • "I rate the product’s pricing an eight out of ten compared to other tools."
  • More Testim Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Top Answer:Testim introduces three services covering validation steps, eliminating the necessity to write complex code.
    Top Answer:I rate the product’s pricing an eight out of ten compared to other tools.
    Top Answer:The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling. At present, the ability to capture screenshots for specific screen… more »
    Ranking
    10th
    Views
    6,073
    Comparisons
    4,269
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    17th
    Views
    1,854
    Comparisons
    1,200
    Reviews
    3
    Average Words per Review
    639
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Testim is an end-to-end agile testing automation solution which utilizes machine learning for test authoring, execution, and maintenance. Users can create tests in minutes, run thousands of tests in parallel across different browsers, integrate with their existing CI/CD and collaboration tools, and more.

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Microsoft, salesforce, JFrog, USA Today, Globality
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Educational Organization9%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business33%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise19%
    Large Enterprise58%
    Buyer's Guide
    SmartBear TestComplete vs. Testim
    March 2024
    Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews while Testim is ranked 17th in Functional Testing Tools with 8 reviews. SmartBear TestComplete is rated 7.6, while Testim is rated 9.2. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Testim writes "A stable tool to help users take care of the implementation phases in their environment". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Testim is most compared with Tricentis Tosca, Katalon Studio, Functionize, Applitools and Testsigma. See our SmartBear TestComplete vs. Testim report.

    See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.