No more typing reviews! Try our Samantha, our new voice AI agent.

SmartBear TestComplete vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th)
Testim
Ranking in Functional Testing Tools
14th
Ranking in Test Automation Tools
10th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of SmartBear TestComplete is 4.7%, down from 4.9% compared to the previous year. The mindshare of Testim is 1.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.7%
Testim1.9%
Other93.4%
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Smart locators and small learning curve streamline test automation, minimizing maintenance and boosting efficiency.
Testim has a specific feature called a smart locator. Anyone experienced in test automation knows this is one of the most complex parts of developing automated scripts. The Testim feature automatically finds the locators, which helps us build stable test scripts. Stable scripts are crucial for receiving faster and more reliable feedback. I have also seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"It's very helpful that, when you have a recording in one application, in one navigator, you can replay every step in different applications."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"With TestComplete, we need just eight hours (or even less if we're using multiple machines) for stability and stress testing, whereas manual tests would take 48 hours."
"This is the best tool for GUI and Web Automation."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The reporting is ready to use and doesn't require any setup."
"You can record your actions and play them back later."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"The stability has been great; we can add stable tests very easily and improve our automation coverage, which allows us to deploy a new version into production every few days with minimum manual labor."
"We primarily use the solution for business E2E testing, as it is fast and reliable, easy to maintain, and allows for the involvement of QA as well as Dev and BA."
"The Testim technical support is very responsive and worked with a specific team member on the First Databank side to answer hard technical questions and took enhancement requests as needed."
"It enabled us to cover our app in end-to-end tests very quickly with quality results."
"The product is easy to use."
 

Cons

"A major part of the product that needs improvement is the licenser."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"It is very difficult to have multiple developers when using Name Mapping. You can’t merge all the files and this creates conflicts."
"Sometimes, TestComplete crashes when attempting to delete over 10 logs."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The licensing costs are a little bit high and should be reduced."
"The API testing integration is a bit lacking and can be improved."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"The UI could use a better design with a better user experience in mind."
"There are common properties between multiple elements that we should be able to edit - such as 'when this step fails,' 'when to run this step,' and 'override timeout'. I should be able to update these properties if I select multiple elements."
"Faster scripting would be beneficial, as test creation is faster now."
"In the last couple of months, I have experienced some downtime where it wasn't working."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
 

Pricing and Cost Advice

"Our ROI is about $10,000 a year."
"The pricing is pretty reasonable."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"It comes with a high cost."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"We have a TestComplete 12 license."
"The pricing is a little above average — it could be lower."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The tool offers a fixed pricing model for our company."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
What is your primary use case for Testim?
As a Quality Engineering leader, I'm responsible for testing our 20-25 applications. Manual testing is becoming increasingly challenging due to their growing scope and complexity. We've been automa...
What advice do you have for others considering Testim?
Before diving into this tool, it's highly recommended to have a basic understanding of Selenium and JavaScript. The company provides excellent training courses for free, and I strongly suggest comp...
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about SmartBear TestComplete vs. Testim and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.