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SAP Data Services vs Tray.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
SAP Data Services offers significant time and cost savings, enhancing productivity and aligning with digital trends for improved effectiveness.
Sentiment score
5.3
Tray.io's automation cut tasks by 80%, saved 40 weekly hours, and increased renewals, despite engineer cost concerns.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
I have seen a return on investment as the company has been renewing the product for the entire 19 months we have been using it, which indicates that trust is high and they likely see value and advantage in using the system.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
It has even eliminated a position on our team because that person was no longer needed once we started the automations.
Applications Analyst at a healthcare company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.7
SAP Data Services support receives mixed reviews, with high marks for urgent issues but inconsistencies lead some users to seek alternatives.
Sentiment score
4.8
Tray.io's platform is user-friendly, but those needing support find it adequate, with newsletters and updates being particularly helpful.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
The level three support is better because they know what they are doing.
SAP BI Architect at a government with 10,001+ employees
I have never used the customer support for Tray.io because the software is very easy to use and we never needed to contact support.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, efficiently manages data operations, supports various organizational sizes, and improves performance for enterprises.
Sentiment score
7.0
Tray.io scales well for large operations but struggles with increased complexity, affecting data processing in extensive deployments.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
SAP BI Architect at a government with 10,001+ employees
We were able to deploy it from a small company within Tata with 200 people to what is now a multinational company with 92,000 people globally.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
The benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated.
Operations Analyst at a tech vendor with 51-200 employees
Tray.io's scalability is very good.
Software Engineer at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.6
SAP Data Services is highly stable, user-friendly, with occasional hardware-related issues, and remains reliable with minimal glitches.
Sentiment score
7.8
Tray.io is stable and reliable, with challenging setup but performs well, despite some memory limitations affecting workflow processing.
I would rate the stability of SAP Data Services as very stable, a ten.
Data Services Consultant at a tech services company with 1-10 employees
In my experience, Tray.io is stable, as we have never experienced issues with it failing or being unavailable.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
The biggest issue we have with Tray.io is that it runs out of memory space and does not process all of our workflows.
Applications Analyst at a healthcare company with 1,001-5,000 employees
Tray.io is stable, considering the number of workflows we automate.
IT Engineer at a consumer goods company with 51-200 employees
 

Room For Improvement

SAP Data Services struggles with job handling, integration, user interface complexity, pricing, scalability, and support effectiveness.
Tray.io should enhance user-friendliness, debugging, documentation, pricing, integrations, and data handling for non-technical users and mid-market needs.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services does handle integration with third-party systems.
Data Services Consultant at a tech services company with 1-10 employees
The documentation is not up to the mark.
SAP BI Architect at a government with 10,001+ employees
When an automation fails, it usually provides the JSON format, and if Tray.io could include a summary of what the actual error entails, that would be quite beneficial.
IT Engineer at a consumer goods company with 51-200 employees
I believe Tray.io can be improved by offering integration with Tableau, which is still not available.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
There is a steep learning curve in user accessibility; the builder is highly developer-centric, making it difficult for a non-technical team member to modify or troubleshoot workflows.
Automation Engineer at a educational organization with 11-50 employees
 

Setup Cost

SAP Data Services pricing is competitive for enterprises but can be substantial for small businesses with variable licensing costs.
No one has complained in the finance department, and it is very rare for Tata Motors to refrain from complaining about pricing.
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
 

Valuable Features

SAP Data Services provides scalable data migration and integration with advanced features, including ETL, data quality, and SAP connectivity.
Tray.io offers robust automation with error handling, data integration, and seamless platform connectivity through a user-friendly low-code interface.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services is mainly used for extraction of data, and it works with all databases.
SAP BI Architect at a government with 10,001+ employees
It remains a fast data-moving tool, faster than most new ones.
Data Services Consultant at a tech services company with 1-10 employees
The connector SDK is also very nice; it has a large library of pre-built connectors that can connect a lot of proprietary internal tools directly into Tray.io, allowing the developer to build, test, and deploy custom connectors using Node.js and integrate the data directly into Tray.io.
Automation Engineer at a educational organization with 11-50 employees
The logging and debugging features in Tray.io have helped us considerably, especially when dealing with APIs that return errors sometimes.
Operations Analyst at a tech vendor with 51-200 employees
Tray.io is low-code automation, meaning you do not have to be an expert in JSON to understand the components and create automations.
IT Engineer at a consumer goods company with 51-200 employees
 

Categories and Ranking

SAP Data Services
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Data Integration (16th), Data Quality (3rd)
Tray.io
Average Rating
7.2
Reviews Sentiment
5.4
Number of Reviews
6
Ranking in other categories
Process Automation (15th), Cloud Data Integration (17th), Low-Code Development Platforms (19th), Integration Platform as a Service (iPaaS) (15th)
 

Featured Reviews

Ramesh Pampana - PeerSpot reviewer
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI, which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI. SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Automated student enrollments have reduced manual work and now free our team for higher-value support
Tray.io is definitely a highly powerful tool, but there are three main areas that I feel could be improved. There is a steep learning curve in user accessibility; the builder is highly developer-centric, making it difficult for a non-technical team member to modify or troubleshoot workflows. Introducing a more intuitive visual interface similar to what we have in make.com right now would make the platform much more collaborative and easier to work with for any non-technical folks or newly onboarded engineers, allowing them to be briefed faster. Visual debugging is another area where troubleshooting complex nested loops can feel very abstract. Having clearer, more visual step-by-step data tracking during test runs would speed up the development and testing process. The pricing model is geared heavily towards enterprise budgets; offering more flexible mid-market pricing tiers would make it more accessible for a growing organization that wants a small start and scale up gradually. The core platform security is highly robust and easily meets our requirements for SOC 2 and GDPR compliance. However, when utilizing their AI features such as Merlin AI with sensitive student data, we maintain a very cautious approach. While Tray.io provides enterprise-grade governance guardrails and data masking capabilities, our internal compliance policies prevent us from passing any personally identifiable student information directly through AI-driven processors. We trust Tray.io's underlying infrastructure security, but we believe organizations must still enforce strict data filtering protocols on their end to ensure student privacy is maintained. During our evaluation, we tested the AI capabilities in a sandbox environment, primarily using it to generate workflow drafts and natural language prompts from web data schemas. Strength-wise, it is highly capable when it comes to translating simple text descriptions into functional workflow templates. It serves as a great accelerator, helping to map standard files quickly and reducing the initial setup time for basic integrations. For issues, in the case of highly custom APIs or deeply nested data structures, accuracy declines. We noticed occasional misinterpretation of complex schemas, meaning our developers still had to manually review and correct the outputs. It is a highly helpful productivity booster but still requires human oversight for enterprise-grade reliability.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
8%
Financial Services Firm
7%
Government
7%
Construction Company
13%
Comms Service Provider
13%
Healthcare Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise36
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What needs improvement with Tray.io?
Tray.io is definitely a highly powerful tool, but there are three main areas that I feel could be improved. There is a steep learning curve in user accessibility; the builder is highly developer-ce...
What is your primary use case for Tray.io?
We used and evaluated Tray.io for approximately three to six months during a proof of concept evaluation phase. During this period, our engineering and operation teams utilized the platform to buil...
What advice do you have for others considering Tray.io?
I give Tray.io an eight out of ten rating mostly because of how it is developer-centric and lacks a low-code platform and the pricing. The reduction in manual data tasks had a direct positive impac...
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
No data available
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Copper, DigitalOcean, Udemy, AdRoll, FICO, Outreach
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