

Zapier and SAP Business Data Cloud compete in the business automation and data integration market. Zapier has the upper hand in flexibility and ease of integrating various apps, while SAP Business Data Cloud shines in analytics and AI for existing SAP customers.
Features: Zapier offers integration with thousands of apps without coding, enabling seamless automation with tools like Google Drive, Slack, and Airtable, significantly reducing repetitive task time. SAP Business Data Cloud is integrated within SAP's ecosystem, providing comprehensive analytics and planning capabilities augmented by AI and machine learning for complex enterprise-level solutions and predictive analytics.
Room for Improvement: Zapier could enhance its offering by improving pricing models, expanding app connections, and simplifying documentation. Suggestions have been made for increased zap logic complexity and more precise error handling. SAP Business Data Cloud needs better connectivity with non-SAP systems, enhanced visualization features, and easier-to-understand documentation. Scalability and more competitive pricing are also desired.
Ease of Deployment and Customer Service: Zapier is deployed on public cloud environments, facing mixed reviews for its customer support, lacking real-time assistance. SAP Business Data Cloud operates in hybrid environments and is praised for strong customer support, though deployment can be complex for those unfamiliar with SAP software.
Pricing and ROI: Zapier's pricing scales steeply with usage and is often seen as higher than competitors like Make.com and N8N but offers good ROI through task automation. SAP Business Data Cloud is perceived as expensive, especially for planning and analytics, though it offers justified value and ROI when used within the SAP ecosystem by enhancing data insights and minimizing third-party integration costs.
We have saved a lot on the number of employees, and implementation time for the projects has reduced significantly since we started using the standard features of SAP Business Data Cloud.
Once the content is available, then it is a faster go-live with lesser cost in implementation, and that would give an ROI.
There is a return on investment with SAP Business Data Cloud, as it saves money because it performs results quickly and easily, facilitating integrations and speeding up operations compared to other analytics tools, thereby saving time and money.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end user on how to contact SAP support and get issues solved.
For example, when I provide a set of instructions, they often simply ask me to implement those steps without checking whether they are applicable.
In SAP's policy, for the first couple of years, the product team is also part of the support team.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
SAP Analytics Cloud can be used by a small company, and it can be used by a large corporate.
Since SAP has consolidated everything on one platform, there is ample room to expand as much as needed.
There are no limitations in terms of scale, so it fits both SMB customers and enterprise customers.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
You have a chance to test it on your test tenant in small increments, so it should not break your productive reports and productive environment.
Other than during these quarterly release periods, the availability is excellent.
In a typical quarter, the availability has been over 99%; in a few cases, it dropped to around 98.5%.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family.
If SAP can come up with innovative options to reduce licensing costs, many customers would incline toward SAP Business Data Cloud.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Frankly, pricing, setup cost, and licensing seem a bit high compared to other hyperscalers.
The pricing for SAP Business Data Cloud is higher compared to alternatives.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
SAP Business Data Cloud has positively impacted my organization by federating SAP data, which is now available for all to use.
The main standout feature is BDC Connect, as it is very useful for sharing data without replicating to third-party tools such as Enterprise Databricks, Snowflake or even in the near future, Google BigQuery as well as Microsoft Fabric.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Product | Mindshare (%) |
|---|---|
| SAP Business Data Cloud | 0.9% |
| Zapier | 1.0% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 19 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
SAP Business Data Cloud provides cloud-based predictive analysis, robust visualization, and integrated planning capabilities with seamless SAP integration. It enhances analytics and reporting efficiency with machine learning and AI features.
SAP Business Data Cloud stands out with its user-friendly application design, leveraging TypeScript scripting for flexibility. It enables easy data integration, customizable dashboards, and collaborative planning. Renowned for its seamless connectivity and comprehensive business intelligence offerings, it is designed to support real-time analytics and planning across both on-prem and cloud environments. Improvements are anticipated in visualization features, connectivity, and third-party system integration, with calls for more customizable chart options and real-time reporting capabilities.
What are the most important features of SAP Business Data Cloud?SAP Business Data Cloud serves industries by powering cloud-based reporting, analytics, financial planning, and executive dashboards. Companies utilize it to integrate SAP and non-SAP data sources for insights and forecasts. It is applied in constructing dashboards, boardroom presentations, budgeting, and predictive analytics, supporting versatile use cases across multiple sectors.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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