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SAP Business Data Cloud vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
SAP Business Data Cloud boosts ROI through improved analytics, automation, efficiency, and integration across various industries in three years.
Sentiment score
6.1
Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.
We have saved a lot on the number of employees, and implementation time for the projects has reduced significantly since we started using the standard features of SAP Business Data Cloud.
Principal Architect at a tech consulting company with 501-1,000 employees
Once the content is available, then it is a faster go-live with lesser cost in implementation, and that would give an ROI.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
There is a return on investment with SAP Business Data Cloud, as it saves money because it performs results quickly and easily, facilitating integrations and speeding up operations compared to other analytics tools, thereby saving time and money.
Consultant-SAP GRC at a tech consulting company with 201-500 employees
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
6.0
SAP Business Data Cloud's customer support is generally well-received, but some users encounter delays and desire quicker resolutions.
Sentiment score
7.0
Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end user on how to contact SAP support and get issues solved.
Competence Leader - BI at Sabris CZ s.r.o.
For example, when I provide a set of instructions, they often simply ask me to implement those steps without checking whether they are applicable.
Lead Analyst at a tech vendor with 10,001+ employees
In SAP's policy, for the first couple of years, the product team is also part of the support team.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
7.2
SAP Business Data Cloud offers scalable, cloud-based solutions for enterprises of all sizes, enhancing performance and accommodating growth.
Sentiment score
7.4
Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.
SAP Analytics Cloud can be used by a small company, and it can be used by a large corporate.
Competence Leader - BI at Sabris CZ s.r.o.
Since SAP has consolidated everything on one platform, there is ample room to expand as much as needed.
Sap Data & Analytics Consultant at Dezert Innovation Technology Company
There are no limitations in terms of scale, so it fits both SMB customers and enterprise customers.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
7.5
SAP Business Data Cloud is stable and secure, though improvements needed in connectivity and performance during peak times.
Sentiment score
6.7
Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.
You have a chance to test it on your test tenant in small increments, so it should not break your productive reports and productive environment.
Competence Leader - BI at Sabris CZ s.r.o.
Other than during these quarterly release periods, the availability is excellent.
Sap Data & Analytics Consultant at Dezert Innovation Technology Company
In a typical quarter, the availability has been over 99%; in a few cases, it dropped to around 98.5%.
Lead Analyst at a tech vendor with 10,001+ employees
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

SAP Business Data Cloud needs cost reduction, enhanced features, better integration, training resources, and improved ease of use.
Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.
On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family.
Competence Leader - BI at Sabris CZ s.r.o.
If SAP can come up with innovative options to reduce licensing costs, many customers would incline toward SAP Business Data Cloud.
Principal Architect at a tech consulting company with 501-1,000 employees
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

SAP Business Data Cloud offers comprehensive features but may be costly for small businesses, better suited for large enterprises.
Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Frankly, pricing, setup cost, and licensing seem a bit high compared to other hyperscalers.
Principal Architect at a tech consulting company with 501-1,000 employees
The pricing for SAP Business Data Cloud is higher compared to alternatives.
SAP BDC Consultant at IBM
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

SAP Business Data Cloud excels in seamless integration, unique data sharing, and AI-enhanced analytics for efficient, scalable decision-making.
Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
Project Manager at a tech services company with 51-200 employees
SAP Business Data Cloud has positively impacted my organization by federating SAP data, which is now available for all to use.
Associate director, SAP technical at a outsourcing company with 1,001-5,000 employees
The main standout feature is BDC Connect, as it is very useful for sharing data without replicating to third-party tools such as Enterprise Databricks, Snowflake or even in the near future, Google BigQuery as well as Microsoft Fabric.
Principal Architect at a tech consulting company with 501-1,000 employees
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Categories and Ranking

SAP Business Data Cloud
Ranking in Data Integration
10th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
89
Ranking in other categories
BI (Business Intelligence) Tools (3rd), Business Performance Management (3rd), Cloud Analytics (2nd), Predictive Analytics (2nd), Data Governance (9th), Cloud Data Warehouse (10th)
Zapier
Ranking in Data Integration
22nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (18th)
 

Mindshare comparison

As of May 2026, in the Data Integration category, the mindshare of SAP Business Data Cloud is 0.9%, up from 0.2% compared to the previous year. The mindshare of Zapier is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
SAP Business Data Cloud0.9%
Zapier1.0%
Other98.1%
Data Integration
 

Featured Reviews

Pavlina Pankova - PeerSpot reviewer
Competence Leader - BI at Sabris CZ s.r.o.
Brings reporting, planning, and prediction together in one seamless workflow
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a consulting point of view, I don't see any major weaknesses. It is reasonably well-developed, and the perfect strength is that innovations are coming on a quarterly basis. It is slightly behind other tools in terms of the number of graphical outputs. Some tools have it faster, but every increment of innovations contains new features. On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family, for example, integrated business planning for the production planning. This is really a highlight compared to other tools.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.
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Use our free recommendation engine to learn which Data Integration solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
9%
Construction Company
6%
Retailer
6%
Construction Company
15%
University
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise19
Large Enterprise51
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What do you like most about SAP Analytics Cloud?
In the data warehouse, you're free to make changes. You can make everything text, meaning it's always a string. Even numbers appear as text, giving you the flexibility to work with all columns.
What is your experience regarding pricing and costs for SAP Analytics Cloud?
I normally do not deal with the commercials, so I am not aware of the pricing part of it.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Also Known As

SAP Analytics Cloud, SAP Digital Boardroom, SAP Analytics Hub
No data available
 

Overview

 

Sample Customers

Live Oak Bank
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about SAP Business Data Cloud vs. Zapier and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.