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Salesmachine vs Totango comparison

Salesmachine and Totango are both solutions in the Customer Success Management category. Salesmachine is ranked #9, while Totango is ranked #3. Salesmachine holds a 0.8% mindshare in CSM, compared to Totango’s 9.6% mindshare.
Salesmachine
  • 58 Views
  • 58 Comparison Views
Totango
  • 87 Views
  • 87 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesmachine
Ranking in Customer Success Management
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Totango
Ranking in Customer Success Management
3rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Customer Success Management category, the mindshare of Salesmachine is 0.8%, down from 6.4% compared to the previous year. The mindshare of Totango is 9.6%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management Market Share Distribution
ProductMarket Share (%)
Totango9.6%
Salesmachine0.8%
Other89.6%
Customer Success Management
 

Comparisons

No data available
Gainsight Platform vs Totango Logo
Gainsight Platform vs Totango
Compared 100% of the time
More Totango Competitors
 

Overview

Salesmachine is a Customer Success Data Platform. It helps you instantly convert min. +25% leads thanks to the Product Qualified Leads scoring method which identify leads that are more likely to convert!
Track your customers behaviors after a sign-up on your SaaS to better understand them and help your teams interact with them at the right time.
Automate tasks at each stage of the customer lifecycle to Accelerate Onboarding & Adoption, Increase Retention and Reduce Churn right now.
Salesmachine

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

  1. Customer Engagement - a robust customer success management platform with three editions for companies of any size.
  2. Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.
Totango
 

Sample Customers

Ideal for SaaS who offer a trial and wants to convert more leads in every industry.
Act-On, Amplitude, Autodesk, Jobvite, Zoom
See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.