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Amazon QuickSight vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Amazon QuickSight offers cost-effective returns with time savings, robust security, but ROI varies based on company usage efficiency.
Sentiment score
5.8
Salesforce Einstein Analytics provides varied ROI experiences, with smaller companies and implementation stages influencing overall satisfaction and value.
 

Customer Service

Sentiment score
6.6
Amazon QuickSight’s customer service experiences vary, with some praising fast support and others relying on useful documentation.
Sentiment score
7.1
Salesforce Einstein Analytics' customer service is praised for effective support, professionalism, and satisfactory response time despite occasional delays.
Tech support for Salesforce Einstein Analytics is generally good.
 

Scalability Issues

Sentiment score
6.8
Amazon QuickSight is scalable but faces performance issues with large datasets, requiring careful setup for optimal performance.
Sentiment score
7.7
Salesforce Einstein Analytics is highly scalable, integrating well and accommodating large user bases efficiently, despite licensing cost challenges.
 

Stability Issues

Sentiment score
7.4
Amazon QuickSight is stable and reliable, yet less mature than Tableau or Power BI, with minor functionality challenges.
Sentiment score
8.2
Salesforce Einstein Analytics is praised for stability and reliability, with minor issues resolved quickly and rated highly by users.
 

Room For Improvement

Amazon QuickSight needs improvements in cost, integration, user-friendliness, features, and compatibility for enhanced competitiveness and usability.
Salesforce Einstein Analytics needs improved usability, affordability, and integration, with enhanced reporting, customization, and transparency features.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
 

Setup Cost

Amazon QuickSight offers variable cost-effective pricing, requiring careful configuration to manage usage expenses compared to competitors like Power BI.
Salesforce Einstein Analytics is subscription-based, perceived as costly, but value can be found in bundled pricing agreements.
It is not expensive, but it is also not cheap.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
 

Valuable Features

Amazon QuickSight is favored for its ease of use, AWS integration, affordability, and powerful data visualization and security features.
Salesforce Einstein Analytics provides intuitive data handling, AI-powered insights, seamless integration, and scalable solutions for efficient decision-making and workflow management.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
It allows for a personalized customer experience by providing insights.
 

Categories and Ranking

Amazon QuickSight
Ranking in BI (Business Intelligence) Tools
3rd
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of Amazon QuickSight is 6.7%, down from 10.2% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Mohd Farhan - PeerSpot reviewer
Has seamless data filtering and visualization for client satisfaction
One area for improvement is the cost, as it's a bit expensive. The caching mechanism also charges too much if I need to cache any data. Sometimes it takes time to display data, suggesting a need for enhancement in data visualization speed. Additionally, the role-level security is challenging to implement, and it could be improved to allow access control per department more easily.
Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon QuickSight?
The integration is very seamless. We stored our result CSV files in S3 and connected directly from there.
What is your experience regarding pricing and costs for Amazon QuickSight?
Amazon QuickSight charges $250 per user, which becomes expensive when managing multiple departments. However, this cost is offset by the advantages it provides.
What needs improvement with Amazon QuickSight?
One area for improvement is the cost, as it's a bit expensive. The caching mechanism also charges too much if I need to cache any data. Sometimes it takes time to display data, suggesting a need fo...
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
 

Also Known As

QuickSight
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

MLB Advanced Media, Infor, HotelBeds, Gemini, Jivochat, Edmunds.com
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Amazon QuickSight vs. Salesforce Einstein Analytics and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.