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SailPoint Identity Security Cloud vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
28th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (21st)
 

Mindshare comparison

As of July 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of SailPoint Identity Security Cloud is 11.7%, up from 10.2% compared to the previous year. The mindshare of Tools4ever HelloID is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Kaustubh Partha - PeerSpot reviewer
Empower users with robust IT security and seamless approval workflows
I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The tool's GUI is user-friendly."
"It offers a single source of truth. Everything can be handled from one tier."
"The solution is very good at the management of the identity lifecycle."
"The solution is stable and reliable."
"It is simple and easy to implement."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"Great product to manage the access control of users."
"Now we can easily control who has access to which client or client application."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
 

Cons

"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"The connectors are far too manual. This needs to be automated a bit."
"We have had a lot of service breaks because of the lack of support."
"The connector for EPIC, ServiceNow, and Duo."
"SailPoint IdentityIQ has a primitive AI engine."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"SailPoint IdentityIQ could be cheaper."
"The solution, in general, is quite expensive."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"The solution is not cheap."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"It's difficult to say that the solution saved costs because it is quite expensive."
"They are expensive."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
5%
Outsourcing Company
17%
Government
11%
Educational Organization
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
HelloID
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Willis Independent School District, David Douglas School District
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Tools4ever HelloID and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.