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SailPoint Identity Security Cloud vs Tools4ever HelloID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (17th)
 

Mindshare comparison

As of September 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of SailPoint Identity Security Cloud is 6.6%, down from 12.3% compared to the previous year. The mindshare of Tools4ever HelloID is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud6.6%
Tools4ever HelloID1.2%
Other92.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IdentityIQ is pretty stable compared to our previous solution, and we're satisfied with the performance."
"Simplified Access Governance and Life Cycle Management, easy to implement in comparison to other IAM tools."
"IdentityIQ takes care of the joiner (new accounts), the mover (transfer/role changes), and the lever (account termination), as well as looking at things like the certification phase, and provides market leading governance capabilities."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"Building and expanding a directory tree for my customers was the most valuable tool."
"Basically, how the entitlements are handled is very good; it's the complete lifecycle of entitlements, it offers a single source of truth, everything can be handled from one tier, and the interface is simple and very usable."
"Access certification and provisioning are two of the solutions most valuable features."
"Good life cycle management, segregation of duties, and analytics features."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
 

Cons

"Some setups should be done in the interface and in the code, and could be made simpler."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"They should lower the price and technical support should be better."
"The product is unable to share suggestions with users."
"Dashboards – whilst better and more feature rich than a number of competing products, they are still nowhere near the functionality one gets from dedicated portal and analytics tools (eg. drill-downs, comparative views, etc.)."
"Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"I would like to have the built-in provisioning module improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
 

Pricing and Cost Advice

"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"It is affordable licensing."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"It's difficult to say that the solution saved costs because it is quite expensive."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"The product is expensive. I rate its pricing an eight out of ten."
"The pricing is based on the number of users and is reasonable."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
7%
Outsourcing Company
18%
Construction Company
13%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
HelloID
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Willis Independent School District, David Douglas School District
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Tools4ever HelloID and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.