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SailPoint Identity Security Cloud vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (18th)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of SailPoint Identity Security Cloud is 6.9%, down from 11.9% compared to the previous year. The mindshare of Tools4ever HelloID is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud6.9%
Tools4ever HelloID1.2%
Other91.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By using this product the organization has moved from manual access governance done previously to automated governance which has a full audit trail, and this is very beneficial."
"The solution's most valuable feature is its ease of use."
"This solution is great for providing control access across your environment."
"IdentityIQ takes care of the joiner (new accounts), the mover (transfer/role changes), and the lever (account termination), as well as looking at things like the certification phase, and provides market leading governance capabilities."
"The initial setup isn't so difficult."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"Building and expanding a directory tree for my customers was the most valuable tool."
"I find the solution to be comprehensive."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
 

Cons

"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"Certification functions adequately. However, I think there are limitations with connectors."
"I think that the onboarding framework could be improved."
"The user interface needs some work. It could be more user-friendly."
"The product is unable to share suggestions with users."
"The connectors are far too manual. This needs to be automated a bit."
"I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead."
"There are more functionalities in the Cloud that could be explored."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"It is affordable licensing."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
8%
Computer Software Company
7%
Healthcare Company
6%
Outsourcing Company
17%
Construction Company
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
HelloID
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Willis Independent School District, David Douglas School District
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Tools4ever HelloID and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.