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SailPoint Identity Security Cloud vs Symantec Directory comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (3rd), Cloud Infrastructure Entitlement Management (CIEM) (4th), Identity Governance Administration (IGA) (2nd)
Symantec Directory
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Directory Servers (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for Identity Governance Administration (IGA) and holds a mindshare of 25.3%, down 37.6% compared to last year.
Symantec Directory, on the other hand, focuses on Directory Servers, holds 24.6% mindshare, up 17.5% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud25.3%
Saviynt Identity Cloud14.8%
Identity Manager by One Identity11.7%
Other48.2%
Identity Governance Administration (IGA)
Directory Servers Mindshare Distribution
ProductMindshare (%)
Symantec Directory24.6%
Ping Identity Platform30.7%
Oracle OUD20.6%
Other24.099999999999994%
Directory Servers
 

Featured Reviews

Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
it_user558261 - PeerSpot reviewer
Annalyst Programmer at a energy/utilities company with 5,001-10,000 employees
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provisioning in multiple environments."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"We decided to go with SailPoint because, as a company, they are flexible, their partner discounts are good, and SailPoint is a really good new generation company."
"The access certification feature is valuable."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."
"The solution is stable and flexible; we didn't have any issues with it, there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"It is a stable tool, which we run in our complex environment."
"Automated accounts provisioning during the on-boarding process."
"Technical support has been excellent."
"The most valuable feature of this product is the enterprise-based security and the reliability that it comes with."
 

Cons

"The interface should be simple and easier to use."
"The UI is complex."
"The product must improve its support."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"Yes, I found some scalability issues: Java.lang.OutOfMemoryError: Java heap space Advanced searches with 0 rows."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"SailPoint IdentityIQ has a primitive AI engine."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The configuration management could be better. It’s not very straightforward and is awkward to work with."
"Something that is contributing to global development like social media. I know there is something today but if they could make it easier; instead of trying to figure things out."
 

Pricing and Cost Advice

"The pricing is a little bit higher than other tools."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"The pricing is based on the number of users and is reasonable."
"The solution is not cheap."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
CA Directory
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
DBS
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
920,769 professionals have used our research since 2012.