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Ping Identity Platform vs Symantec Directory comparison

Ping Identity and Broadcom are both solutions in the Directory Servers category. Ping Identity is ranked #1 with an average rating of 8.3, while Broadcom is ranked #3. Ping Identity holds a 34.9% mindshare in DS, compared to Broadcom’s 25.5% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.
Ping Identity Platform
Read 30 Ping Identity Platform reviews
  • 6,348 Views
  • 190 Comparison Views
100% willing to recommend
Symantec Directory
Read 2 Symantec Directory reviews
  • 230 Views
  • 99 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Ping Identity Platform and Symantec Directory based on real PeerSpot user reviews.

Find out in this report how the two Directory Servers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Ping Identity Platform vs. Symantec Directory Report (Updated: March 2026).
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Directory Servers
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd)
Symantec Directory
Ranking in Directory Servers
3rd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Directory Servers category, the mindshare of Ping Identity Platform is 34.9%, down from 41.1% compared to the previous year. The mindshare of Symantec Directory is 25.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Directory Servers Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform34.9%
Symantec Directory25.5%
Other39.6%
Directory Servers
 

Featured Reviews

SV
Shruthi R Varikoti
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Read full review
it_user558261 - PeerSpot reviewer
it_user558261
Annalyst Programmer at a energy/utilities company with 5,001-10,000 employees
We use it for internal-facing and external-facing website security.
The most valuable feature of this product is the enterprise-based security and the reliability that it comes with. Most of the people in this industry are using this product, so you are a victim of it since you need to use what everybody else is using and adopt it to your basic criteria.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I like PingFederate."
"The most valuable feature is multifactor authentication."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution is stable. We haven't experienced any bugs or glitches."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
More Ping Identity Platform pros
"Technical support has been excellent."
"The most valuable feature of this product is the enterprise-based security and the reliability that it comes with."
 

Cons

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The product's community has certain shortcomings that require improvement."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"We had issues with the stability."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"There is room for improvement in the solution, particularly in security."
"We have encountered instances where it is not easy to do authentication."
"The product is not customizable."
More Ping Identity Platform cons
"Something that is contributing to global development like social media. I know there is something today but if they could make it easier; instead of trying to figure things out."
"The configuration management could be better. It’s not very straightforward and is awkward to work with."
 

Pricing and Cost Advice

"Ping offers flexible pricing that's not standardized."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The product is costly."
"Ping Identity Platform is not very expensive."
More Ping Identity Platform pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
No data available
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
See all answers
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
See all answers
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Microsoft Entra ID vs Ping Identity Platform Logo
Microsoft Entra ID vs Ping Identity Platform
Compared 11% of the time
Microsoft Active Directory vs Ping Identity Platform Logo
Microsoft Active Directory vs Ping Identity Platform
Compared 6% of the time
Okta Platform vs Ping Identity Platform Logo
Okta Platform vs Ping Identity Platform
Compared 6% of the time
SailPoint Identity Security Cloud vs Ping Identity Platform Logo
SailPoint Identity Security Cloud vs Ping Identity Platform
Compared 5% of the time
ForgeRock vs Ping Identity Platform Logo
ForgeRock vs Ping Identity Platform
Compared 5% of the time
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ILANTUS Compact Identity vs Symantec Directory Logo
ILANTUS Compact Identity vs Symantec Directory
Compared 28% of the time
CyberArk Endpoint Privilege Manager vs Symantec Directory Logo
CyberArk Endpoint Privilege Manager vs Symantec Directory
Compared 24% of the time
More Symantec Directory Competitors
 

Product Reports

Buyer's Guide
Ping Identity Platform
March 2026
Ping Identity Platform reportDownload Ping Identity Platform product report
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
Symantec Directory reportDownload Symantec Directory product report
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
CA Directory
 

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity
CA Directory is an easy-to-manage directory service with superior performance for read and write operations, transparent and distributed replication across any number of servers and automatic recovery for seamless failover and failback. With these market-leading capabilities, CA Directory provides a mature, standards-based platform for your application infrastructure that allows you to reduce your costs while still delivering superior user experience and improved business agility.
Broadcom
 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
DBS
Buyer's Guide
Ping Identity Platform vs. Symantec Directory
March 2026
Free Report: Ping Identity Platform vs. Symantec Directory
Find out what your peers are saying about Ping Identity Platform vs. Symantec Directory and other solutions. Updated: March 2026.
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