"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"It's a pretty robust product."
"The cognitive features of this solution are good."
"The process execution and all features are very good."
"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."
"The ability to follow and orchestrate what the robots are doing has been very valuable. I've been working on the automation hub because that's the next step after our test case of five robotic implementations. So, it is orchestrated to see how they're doing."
"Time-saving is the biggest area that has improved for us. We had users spending lots of time trying to get data from a system and then creating a file that was going to be used for our auditing purposes, which then gets submitted online. We definitely found some issues where an end-user was pulling data from different sources and then storing that data with lots of human touching that created issues."
"The Academy courses are good. That's usually what I start new developers with; to do those and then kind of have them go and try to do courses periodically to kind of stay up to date and especially when a new release is coming out. The hands-on training is the most valuable part of it."
"The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks."
"They have recently come up with new features, like Document Understanding and AI fabric, which we have also started to use. These are helping us a lot with unstructured data extraction from invoices.... This is a great feature which is built-in."
"I have trained people to use this product and it is so easy to use that even on the first day, people are able to start working with it."
"For our organization, the Orchestrator has the most useful setup. All automation is more or less the same. With UiPath, the difference is the Orchestrator. The amount of integration it has is actually what makes it different from all other vendors."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"The solution is not user-friendly, this is something they should improve."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"We are having some database issues, but we are addressing them."
"An additional feature I'm looking for in Robocorp is SAP automation."
"Governance has room for improvement but that's more of a cultural thing. It depends on your company. We have the reference architecture that we have in place, but it's easy for someone to say, "Okay, I need to make an adjustment here outside of that reference architecture." Because it's so easy for them to do that, they leave the company now that a non-compliant bot is out there running a production process, we need to be able to rank that in. There needs to be footwork that we have to do as an organization for my team as opposed to a true problem with the platform."
"It took quite a bit of time to understand some of the document types. Some of the documents were already pre-built, but some of the documents were new, and it took us quite a bit of time to get it to train on those documents. If there was any variation, we had to re-train it. It took longer than expected."
"Most of our PDFs are scanned PDFs and the OCR does not always capture all the information correctly. That's why the document understanding feature will be good for us."
"The stability needs to be improved, as does the scalability."
"One way to improve the UiPath Academy, I think, would be to add some real life use cases and take the students through the automation process. These would be good for citizen developers to start with."
"UiPath has a wide range of features that they have brought into their ecosystem. If I look at something quite specific that we would like to see going forward, that would be the integration between Data Service and Insights. It is great that we are able to visualize our return on investments using Insights. We can see a whole bunch of metrics and how our processes are performing. I think what would give us a lot more power is if we could link that to Data Service and actually pull through some custom information."
"For citizen developers, Studio is difficult. It's just too over their head."
"Recently we were trying to add AI Fabric into our production Orchestrator, but we faced a lot of challenges. We had to involve the UiPath support team in the upgrading process. We were quick movers to upgrade to AI Fabric, as not many companies have done that. There were some bugs that we discovered during our upgrade journey, and that's how UiPath came to know about those bugs. It was a little bit tricky, but UiPath's team is always present and helps along the journey."
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Robocorp is ranked 21st in Robotic Process Automation (RPA) with 1 review while UiPath is ranked 1st in Robotic Process Automation (RPA) with 143 reviews. Robocorp is rated 9.0, while UiPath is rated 8.6. The top reviewer of Robocorp writes "Open source library with fast execution". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Robocorp is most compared with Blue Prism, Automation Anywhere (AA), Blue Prism Cloud, Microsoft Power Automate and ElectroNeek, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation and ABBYY FlexiCapture.
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