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Robocorp vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Robocorp
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Robotic Process Automation (RPA) (13th)
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Intelligent Document Processing (IDP) (4th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Sumedin Bilalic - PeerSpot reviewer
Has a straightforward initial setup process and good technical support services
Adapting to Robocorp is initially challenging, especially compared to drag-and-drop automation tools like Automation Anywhere and UiPath. Writing actual code in Visual Studio Code gives freedom but also requires a learning curve. If you don't have experience with programming languages like Python, it would take six to twelve months to learn. However, once proficient, it enables faster development cycles and the ability to achieve more than traditional tools allow.
Mahmoud Alyabroudi - PeerSpot reviewer
An easy-to-use solution that supports multiple integrations
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI. The tool's digital mailroom feature can handle documents from multiple sources. This includes incorporating documents from scanners, multifunctional devices, email attachments and various importers. Kofax TotalAgility's OCR capabilities process structured, semi-structured, and unstructured documents. Additionally, it supports both on-demand requests and batch scanning. The main feature I find exceptional about Kofax TotalAgility is its ease of use. While many business process management tools offer similar features, the solution stands out for its simple setup for KPIs and easy configuration of processes and forms. Additionally, it provides auto-generated forms. The solution was also easy to integrate with existing systems and workflows. The tool provides insights into document extraction and classification, including confidence percentages. The system can automatically proceed or route documents for validation based on these metrics. In HR systems, Kofax TotalAgility enables the creation of workflows for employee requests, such as leave approvals, based on predefined criteria like tenure or behavior. Similarly, KPIs can be integrated into customer care to monitor agent performance, tracking metrics like ticket volume and resolution times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Automate is its ease of use, which is a major selling point."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The pricing is excellent. I would give them perfect marks in that regard."
"The interface is simple, user-friendly, and very intuitive."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"I actually quite liked the no-coding functionality."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."
"The product has a valuable business process automation feature."
"It offers high scalability and enables automation in ways that haven't been possible before."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"The process execution and all features are very good."
"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."
"I like the fact that it's very fast. The processing speed is good, and that's what matters to me. I also like that we don't have to bother with the infrastructure setup. We don't have to care about the status of the data set, as I believe the local group will provide it. We don't care about the licensing model. We only have to care about how long we are using it."
"The price is good."
"It's not so complex to design what you need to."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax TotalAgility is stable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The tool is low code which saves you from a developer."
"Data extraction and auto-classification are great features."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
 

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The solution has a very weak knowledge base."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The interface could be more user-friendly and easier to navigate."
"The platform's documentation could be better."
"They should fully develop Robocorp Studio because it would attract a lot of people to the Robocorp platform."
"An additional feature I'm looking for in Robocorp is SAP automation."
"The standard libraries in Robocorp should be more advanced."
"There are certain libraries in Python, such as those dealing with PDF automation and word files, that require the presence of certain external dependencies in the environment to be successfully used."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
"I don't like the complexity of deployment."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"Kofax needs to improve the low-code or citizen developers."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Table line item extraction is not possible through Quick Capture."
"Kofax should improve its handwritten extractions."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It comes with a package that costs approximately $20,000 USD per year."
"In terms of licenses, there is a return on investment in that area."
"The pricing is fine."
"You don't have to pay for the license. You have to pay for the time you use it."
"It's a cost-effective solution."
"The price is cheaper than other competitors. I would rate the cost as one out of five."
"The product has good pricing."
"The solution is a very affordable price."
"Robocorp is much better in terms of pricing compared to UiPath."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about Robocorp?
The product has a valuable business process automation feature.
What is your experience regarding pricing and costs for Robocorp?
The product has good pricing. They offer an efficient pay-as-you-go pricing model. There are different models for ent...
What needs improvement with Robocorp?
The platform's documentation could be better.
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What advice do you have for others considering Kofax TotalAgility?
I rate the solution a nine out of ten. It is good product that users can trust.
 

Also Known As

HelpSystems Automate, Automate
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Robocorp vs. Tungsten TotalAgility and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.