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Quest Rapid Recovery [EOL] vs Veritas NetBackup Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Backup and Recovery (20th), Deduplication Software (4th)
 

Featured Reviews

US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The solution is a great backup for the retail environment."
"It is very easy to use, and it saves hours on each restore."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"When we moved to NetBackup we discovered a whole new world of possibilities and capabilities."
"The price of Veritas NetBackup Appliance is competitive."
"It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
"The solution is useful for backups."
"The solution is very scalable."
"It’s quite scalable."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
 

Cons

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"It would be nice if you could deploy the agent without having to reboot."
"Most people may just find that it is undesirable to pay per call."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"It's very expensive which is why I want to drop it."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"The recovery backup has been problematic."
"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."
"Veeam has a verification action, which is good."
"I would like to see support for databases such as MySQL and MongoDB."
"I don't like the interface of Veritas. It could be improved."
"When compared to other products from other vendors, it is somewhat difficult. Comparing it to competitors, it is slightly less intuitive than Commvault and NetWorker."
"In terms of implementing the solution, it's quite technical. You need to be knowledgeable in order to pull off a successful deployment."
 

Pricing and Cost Advice

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Its price is okay. It is reasonable in terms of the way it works."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"Appliances do not come cheaply."
"The licensing costs for this solution are very high."
"I rate the solution's pricing a nine out of ten."
"I rate the tool's pricing an eight out of ten."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"This solution is expensive."
"The product's price is high."
"Renewing subscriptions for appliance support is costly."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Performing Arts
7%
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

Dell AppAssure
NetBackup Appliance
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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