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Quantum DXi Series vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quantum DXi Series
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Backup and Recovery (60th), Deduplication Software (11th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2301564 - PeerSpot reviewer
Expert Backup at a tech services company with 201-500 employees
A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments
Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the tool's technical alliance with Veeam and Veritas."
"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"Basically, half of my day is saved because of the email notification and alerts."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use, and it saves hours on each restore."
"I sleep well at night knowing that our systems are protected."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
 

Cons

"The product needs to improve performance while scaling out. It also needs to improve stability."
"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"It's very expensive which is why I want to drop it."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
 

Pricing and Cost Advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DXi Series, Quantum DX
Dell AppAssure
 

Overview

 

Sample Customers

Nihon Unisys, Nikoyo China
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.
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