We performed a comparison between Proofpoint Email Protection and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, Mimecast and others in SEG (Secure Email Gateway)."Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"It's very good at identifying threats."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"It is a very scalable solution."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The archive feature is valuable."
"The anti-spam features are excellent on the email firewalls."
"The most valuable feature is Click-time URL protection."
"Endpoint to network protects the line."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The most valuable feature is NetFlow threat protection."
"The great advantage in using this product is it creates multiple services."
"The Application Control code and the easy integration are valuable features."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The false positives are an issue."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"The largest complaint that we hear from our customers is that there is no local support."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The price could be improved."
"Some use cases haven't been dealt with yet."
"It also needs network-based threat protection for shared folders and files."
"The support has dropped down to a five out of ten."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"It should be able to collect information if the agent is disabled."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"The product's support services need improvement."
"Not ideal for advanced threat protection."
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Proofpoint Email Protection is ranked 1st in SEG (Secure Email Gateway) with 44 reviews while Symantec Advanced Threat Protection is ranked 18th in ATP (Advanced Threat Protection) with 14 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Good antivirus protection but lacks next generation features". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network and Fortinet FortiSandbox.
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