Polycom RealPresence Clariti vs Zoom Workplace Business comparison

Poly and Zoom Video Communications are both solutions in the Virtual Meetings category. Poly is ranked #10 with an average rating of 8.5, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Poly holds a 1.6% mindshare in VM, compared to Zoom Video Communications’s 13.0% mindshare. Additionally, 100% of Poly users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

Polycom RealPresence Clariti

Read 5 Polycom RealPresence Clariti reviews

280 Views
280 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 227 Zoom Workplace Business reviews

2,889 Views
2,831 Comparison Views

95% willing to recommend

Polycom RealPresence Clariti

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Zoom Workplace Business and Polycom RealPresence Clariti compete in the video conferencing space. Zoom has an advantage in pricing and support efficiency, while Polycom offers superior features, making it a strong contender despite a higher cost.

Features: Zoom Workplace Business provides a user-friendly interface with seamless integration, allowing straightforward meeting scheduling even for users without an account. It offers robust stability and screen sharing capabilities. Polycom RealPresence Clariti excels in video quality and interoperability, delivering high performance in enterprise settings with features like speaker tracking and noise cancellation, catering to large-scale operations.

Room for Improvement: Zoom is sometimes critiqued for security concerns and could improve its advanced feature set for enterprise needs. Its free version has limitations, like session time restrictions. Polycom's higher costs are often noted as a disadvantage, and its deployment complexity can be challenging for non-tech environments, requiring improvements in ease-of-use and simplifying initial setup.

Ease of Deployment and Customer Service: Zoom offers a simple cloud-based deployment needing minimal technical skills, backed by accessible support. Polycom provides customizable on-premises and hybrid solutions, demanding technical expertise but supported by comprehensive assistance for tailored deployments.

Pricing and ROI: Zoom presents competitive pricing with flexible plans, ensuring strong ROI and lower setup costs. Although Polycom demands a higher initial investment, it offers substantial long-term value in scalable, interoperable communication environments, justifying costs with extended returns.

To learn more, read our detailed Polycom RealPresence Clariti vs. Zoom Workplace Business Report (Updated: November 2025).

Buyer's Guide

Polycom RealPresence Clariti vs. Zoom Workplace Business

November 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Polycom RealPresence Clariti

Ranking in Virtual Meetings

10th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

227

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Virtual Meetings category, the mindshare of Polycom RealPresence Clariti is 1.6%, down from 1.8% compared to the previous year. The mindshare of Zoom Workplace Business is 13.0%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	13.0%
Polycom RealPresence Clariti	1.6%
Other	85.4%

Virtual Meetings

Featured Reviews

Sreejith Thulasidas

Senior Engineer - UC - Service and Solutions Deployment at FVC

Provides video calling facilities with good video and audio clarity

Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."

"It does a good job of integrating with other software."

"It's on-prem, which is great."

"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."

"Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature."

"I've been on a call with around a thousand students. So, it was quite scalable."

"Easy to use whenever and wherever necessary."

"Zoom is easy to use and easy to navigate."

"Zoom has positively impacted my organization by helping me stay in touch with my customers and my team, allowing us to quickly figure out things in a world where you can't really speak on the phone anymore."

"The solution is easy to scale."

"The most valuable features of Zoom are its ease of use, screen sharing, and annotations."

More Zoom Workplace Business pros

Cons

"The customer needs this platform to be a little bit more customized."

"Polycom RealPresence Clariti is very bad when moving towards the cloud."

"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."

"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."

"Could have a wider range of use cases."

"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."

"The chat functionality in Zoom could improve."

"If anything, the updates could be less frequent."

"Zoom needs to address the privacy issues I've heard about."

"I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen."

"For me, the only thing I'd suggest is to make the pricing more affordable."

"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."

"Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom."

More Zoom Workplace Business cons

Pricing and Cost Advice

"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."

"We purchased a license for Zoom."

"Zoom is free to use."

"I am using the free version."

"Zoom is free."

"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."

"I am making yearly payments. So, I am paying 250 USD a year."

"Zoom is available with an open license that can support meetings of up to 40 minutes."

"The solution is affordable."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

University

11%

Educational Organization

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	32
Large Enterprise	101

Questions from the Community

What needs improvement with Polycom RealPresence Clariti?

They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...

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What is your primary use case for Polycom RealPresence Clariti?

We use it both nationally and internationally with our partners, however, it's used in a closed environment.

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What advice do you have for others considering Polycom RealPresence Clariti?

I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

I am not aware of the pricing. My IT staff might know, but I have no information about it.

See all answers

Comparisons

Cisco Meeting Server vs Polycom RealPresence Clariti

Compared 100% of the time

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Compared 15% of the time

Webex vs Zoom Workplace Business

Compared 13% of the time

Adobe Connect vs Zoom Workplace Business

Compared 9% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

FreeConferenceCall.com vs Zoom Workplace Business

Compared 6% of the time

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Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download Polycom RealPresence Clariti product report

Buyer's Guide

Zoom Workplace Business

October 2025

Download Zoom Workplace Business product report

Also Known As

RealPresence Clariti, Clariti

No data available

Overview

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Baptist Health Corbin, North Carolina Central University

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Polycom RealPresence Clariti vs. Zoom Workplace Business

November 2025

Free Report: Polycom RealPresence Clariti vs. Zoom Workplace Business

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