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Ping Identity Platform vs Symantec Advanced Authentication comparison

Ping Identity and Broadcom are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.2, while Broadcom is ranked #19 with an average rating of 7.0. Ping Identity holds a 3.8% mindshare in AS, compared to Broadcom’s 0.5% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 77% of Broadcom users who would recommend it.
Ping Identity Platform
Read 29 Ping Identity Platform reviews
  • 2,237 Views
  • 384 Comparison Views
100% willing to recommend
Symantec Advanced Authentic...
Read 9 Symantec Advanced Authentication reviews
  • 315 Views
  • 144 Comparison Views
77% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Ping Identity Platform and Symantec Advanced Authentication based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Ping Identity Platform vs. Symantec Advanced Authentication Report (Updated: June 2025).
Buyer's Guide
Ping Identity Platform vs. Symantec Advanced Authentication
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.8%, down from 4.7% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
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Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"It is a scalable solution."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"This is a user-friendly solution."
More Ping Identity Platform pros
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"One of the most valuable aspects is its remarkable stability."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
 

Cons

"The product's community has certain shortcomings that require improvement."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"The management console needs to be improved. PingID should revise it."
"The solution should allow for better integration with other platforms and the UBT."
"We had issues with the stability."
"We have encountered instances where it is not easy to do authentication."
"The product is not customizable."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
More Ping Identity Platform cons
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
 

Pricing and Cost Advice

"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
More Ping Identity Platform pricing and cost advice
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
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859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
See all answers
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
See all answers
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
See all answers
What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
See all answers
What is your experience regarding pricing and costs for Symantec Advanced Authentication?
The price is reasonable.
See all answers
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
See all answers
 

Comparisons

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Compared 19% of the time
ForgeRock vs Ping Identity Platform Logo
ForgeRock vs Ping Identity Platform
Compared 8% of the time
Symantec Siteminder vs Ping Identity Platform Logo
Symantec Siteminder vs Ping Identity Platform
Compared 8% of the time
Microsoft Active Directory vs Ping Identity Platform Logo
Microsoft Active Directory vs Ping Identity Platform
Compared 7% of the time
SailPoint Identity Security Cloud vs Ping Identity Platform Logo
SailPoint Identity Security Cloud vs Ping Identity Platform
Compared 6% of the time
More Ping Identity Platform Competitors
Thales Authenticators vs Symantec Advanced Authentication Logo
Thales Authenticators vs Symantec Advanced Authentication
Compared 100% of the time
More Symantec Advanced Authentication Competitors
 

Product Reports

Buyer's Guide
Ping Identity Platform
June 2025
Ping Identity Platform reportDownload Ping Identity Platform product report
Buyer's Guide
Symantec Advanced Authentication
May 2025
Symantec Advanced Authentication reportDownload Symantec Advanced Authentication product report
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components:  CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure.  Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Broadcom
 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Global bank, Large Filipino Bank and SK Infosec
Buyer's Guide
Ping Identity Platform vs. Symantec Advanced Authentication
June 2025
Free Report: Ping Identity Platform vs. Symantec Advanced Authentication
Find out what your peers are saying about Ping Identity Platform vs. Symantec Advanced Authentication and other solutions. Updated: June 2025.
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