Ping Identity Platform vs Symantec Advanced Authentication comparison

Ping Identity and Broadcom are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.2, while Broadcom is ranked #17 with an average rating of 7.0. Ping Identity holds a 4.0% mindshare in AS, compared to Broadcom’s 0.6% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 77% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,579 Views
2,008 Comparison Views

100% willing to recommend

Symantec Advanced Authentic...

Read 9 Symantec Advanced Authentication reviews

351 Views
337 Comparison Views

77% willing to recommend

Ping Identity Platform

Symantec Advanced Authentic...

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Executive Summary

We performed a comparison between Ping Identity Platform and Symantec Advanced Authentication based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ping Identity Platform vs. Symantec Advanced Authentication Report (Updated: July 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Advanced Authentication

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Advanced Authentic...

Ranking in Authentication Systems

17th

Average Rating

7.8

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, down from 4.2% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Umair (Abu Mohaymin) Akhlaque

Group CEO at Flexsolutions

Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options

There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"It's pretty stable as a product."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"It provides ease of connecting all our devices."

"People use the solution to secure their applications and authenticate particular processes."

More Ping Identity Platform pros

"One of the most valuable aspects is its remarkable stability."

"Rules on Risk Authentication are very good."

"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."

"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."

Cons

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"We have encountered instances where it is not easy to do authentication."

More Ping Identity Platform cons

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."

"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."

"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."

"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not an expensive solution."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The tool is quite affordable."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

"The price is reasonable."

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

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What do you like most about Symantec Advanced Authentication?

One of the most valuable aspects is its remarkable stability.

See all answers

What is your experience regarding pricing and costs for Symantec Advanced Authentication?

The price is reasonable.

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What needs improvement with Symantec Advanced Authentication?

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 7% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 6% of the time

More Ping Identity Platform Competitors

Thales Authenticators vs Symantec Advanced Authentication

Compared 100% of the time

More Symantec Advanced Authentication Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

August 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Advanced Authentication

July 2025

Download Symantec Advanced Authentication product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components: CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure. Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Global bank, Large Filipino Bank and SK Infosec

Buyer's Guide

Ping Identity Platform vs. Symantec Advanced Authentication

July 2025

Free Report: Ping Identity Platform vs. Symantec Advanced Authentication

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