We performed a comparison between Cisco Duo and Symantec Advanced Authentication based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"It is a good solution for hybrid environments and VPN."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"Rules on Risk Authentication are very good."
"One of the most valuable aspects is its remarkable stability."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"Duo Security could improve by being more compatible with other vendors."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
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Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Symantec Advanced Authentication is ranked 19th in Authentication Systems with 9 reviews. Cisco Duo is rated 8.8, while Symantec Advanced Authentication is rated 7.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec Advanced Authentication writes "Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Symantec Advanced Authentication is most compared with OneSpan DIGIPASS, Thales Authenticators and Symantec VIP Access Manager.
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