PGi GlobalMeet and Zoom Workplace Business are two competing products in the communication and collaboration category. Zoom Workplace Business has the upper hand due to its comprehensive feature set that outweighs PGi GlobalMeet’s advantages in cost-effectiveness and customer support.
Features: PGi GlobalMeet supports traditional telephony integration, enabling reliable global calling and includes an Outlook toolbar for meeting scheduling. It provides features like muting callers and recording meetings. Zoom Workplace Business offers innovative tools such as virtual backgrounds, breakout rooms, and screen sharing, along with a user-friendly interface that supports various devices and provides video conferencing with high video and audio quality.
Room for Improvement: PGi GlobalMeet could enhance its recording quality and storage limitations. Expanding its integrations with other platforms and improving the user interface could add to user experience. Zoom Workplace Business needs improvements in advanced security features, reducing complexity for non-tech users, and lowering video call latency issues.
Ease of Deployment and Customer Service: PGi GlobalMeet is noted for its easy deployment that requires minimal technical expertise and offers robust support during setup, appealing to smaller teams. Zoom Workplace Business offers extensive documentation and a broader range of integrations, but often requires more technical involvement, catering well to larger organizations with complex needs.
Pricing and ROI: PGi GlobalMeet’s lower setup cost is appealing to budget-constrained businesses, providing good ROI through its economical communication solutions. Zoom Workplace Business, while demanding a higher initial investment, promises significant long-term ROI due to its extensive feature set which offers better value for organizations prioritizing digital collaboration capabilities.
Zoom definitely saves time and makes my work more efficient.
I rate the customer support a 10 out of 10, as the total support provided was commendable, and we really enjoyed their assistance.
If there's an issue, I reach out to their support, and they respond quickly without major problems.
There is a wealth of information available on the internet because many users have asked for support and the solutions are published online.
The latency is good, the bandwidth is good, and both upscaling and downscaling work really well.
Scalability is good.
Microsoft Teams automatically removes noise.
I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.
It does take up a lot of computer bandwidth, which can slow down performance, especially when I'm sharing screens.
Zoom Workplace Business is definitely a stable solution.
For students, it would be beneficial to have access through the university for longer meetings.
Sometimes there's an issue with changing links to meetings if someone is the organizer and then they're not anymore.
There is potential for Zoom to integrate functionalities like Gong, offering sales insights and follow-up suggestions.
Since we use it from the AWS Marketplace, they helped us get proper licensing directly with plan flexibility and non-proprietary hardware, keeping the overall deployment cost competitive compared to a traditional room.
For education use, having more affordable access through institutions would be beneficial.
Zoom could make its pricing more reasonable for individual users.
I find screen sharing, video options, providing remote access, chatting, raising hands, and interactive features during meetings to be extremely valuable.
the ability to share your screen
Zoom is user-friendly, straightforward, and easy to connect with.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 9.4% |
| PGi GlobalMeet | 1.9% |
| Other | 88.7% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 102 |
The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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