We performed a comparison between PeopleStrong and SmartRecruiters based on real PeerSpot user reviews.
Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI and UX are fantastic."
"It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature."
"PeopleStrong Alt is flexible because it allows customization and the user's experience is very good."
"The product has valuable flexibility for customization, user interface, and search capabilities."
"The hiring process is good. It will create a process-oriented procedure in terms of hiring, promotion, the movement of people, and other related HR tasks."
"Some of the most valuable features are the onboarding experience of new employees, the employee service portal, and the entire performance management system."
"The mobile responsiveness is strong."
"The most valuable feature is the way that they've set it up for collaboration."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"I used the free version, which I found valuable."
"The candidate experience was better because the whole process was there."
"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."
"Sometimes, we feel that we should have an API-based integration aspect."
"The solution's workflow can improve by adding more customization at the organizational level."
"It would be helpful if you could work offline because sometimes, we have problems with internet connectivity."
"The global scalability and support could improve."
"They could improve talent management capabilities."
"They could include a sort of collaborative platform where employees are able to work together with a chat mechanism like WhatsApp and video chat."
"They had challenges getting the performance management system up and integrated with our systems."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"The solution's reporting feature could be improved because it is not very strong."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"SmartRecruiters' on-click application process could be better."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"The solution needs to work on a single sign-on."
"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
PeopleStrong is ranked 4th in Applicant Tracking and Recruiting Software with 7 reviews while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. PeopleStrong is rated 7.6, while SmartRecruiters is rated 8.2. The top reviewer of PeopleStrong writes "Simple, easy to access and interface is quite user-friendly. ". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". PeopleStrong is most compared with PeopleSoft, SAP SuccessFactors, DarwinBox, SAP HCM and ZingHR, whereas SmartRecruiters is most compared with Workday, SAP SuccessFactors, Oracle HCM Cloud, Greenhouse and Zoho Recruit. See our PeopleStrong vs. SmartRecruiters report.
See our list of best Applicant Tracking and Recruiting Software vendors and best Talent Acquisition vendors.
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