SmartRecruiters and PeopleStrong compete in the HR technology space, specifically providing recruitment and core HR functions. SmartRecruiters seems to have the upper hand due to its sophisticated CRM functionalities and seamless collaboration tools, which cater to complex workflows and candidate management needs.
Features: SmartRecruiters offers robust CRM functionalities, allowing job posting on multiple platforms, and comprehensive reporting tools. It is recognized for quarterly updates and cost-saving features. PeopleStrong is valued for its flexibility and ease of mobile access, supporting core HR functions like leave and performance management, and offers a solid onboarding experience.
Room for Improvement: SmartRecruiters encounters integration and communication challenges, causing system update compatibility issues and complex reporting. There is a need for better global feature deployment and language support. PeopleStrong could improve its talent management, reporting, and integration capabilities. Users desire more flexibility in customization and API-based integration for process streamlining.
Ease of Deployment and Customer Service: SmartRecruiters utilizes Public and Private Cloud solutions, though it experiences integration and ticketing support delays possibly due to time zone differences. Users acknowledge efficient initial issue response, but the explanation process is time-consuming. PeopleStrong offers Cloud and on-premises deployment, showing recent support responsiveness improvement but struggles with ticket management largely managed through Salesforce, highlighting a gap in real-time solutions.
Pricing and ROI: SmartRecruiters is considered a premium product with high costs justified by advanced features, supporting large-scale recruitment efficiency and cost reductions, with potential discounts for nonprofits. Its ROI is noted more in efficiency than immediate financial savings. PeopleStrong offers a cost-effective model, charging annually per employee, appreciated for its straightforward pricing and satisfactory ROI, especially for basic but widespread HR functionalities. The ROI from both products is recognized primarily in operational efficiencies.
PeopleStrong is Asia Pacific’s leading, and the most comprehensive Human Capital Management SaaS platform. Our technology focuses on delivering a unique employee experience, drives data-driven decisions and agility for businesses.
We have simplified work life for over 500+ large enterprises across the emerging economies of Asia Pacific. Today, PeopleStrong empowers the lives of 2M+ employees with a mobile-first, AI and ML-powered talent operating system. Our tech capabilities span across the lifecycle from hire to exit, including Human Capital Management, Payroll, Talent Acquisition & Management, and Collaboration.
We are rated among the Top 5 in the Asia Pacific at Gartner’s Peer Insights and voted as Customer's Choice of HR Tech in Gartner Voice of Customers Report for 1000+ employee enterprises.
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