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2020-12-13T18:02:24Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 6

What is your experience regarding pricing and costs for SmartRecruiters?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

8
PeerSpot user
8 Answers
Ghazali Ismail - PeerSpot reviewer
Solution Manager at IKEA
Real User
Top 10Leaderboard
2021-01-19T06:57:43Z
19 January 21

They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements.

EP
HRIS Analyst at a tech services company with 1,001-5,000 employees
Real User
Top 10
2021-01-12T21:50:25Z
12 January 21

I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it.

RM
Recruiter/ Talent Acquisition Volunteer at Alzheimer Society
Real User
Top 10
2020-12-27T09:18:24Z
27 December 20

SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases.

Logan Brady - PeerSpot reviewer
Recruiter at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
2020-12-20T18:00:22Z
20 December 20

I wasn't involved in the pricing part of the deployment and therefore do not know what the company pays for the product, or how often they are charged. I'm also not sure of any extra charges beyond the standard licensing fee.

TB
HR Analyst at Unicoba
Real User
Top 10
2020-12-16T21:27:32Z
16 December 20

I was not involved with the licensing of this solution.

MP
Global Recruitment Manager at a non-profit with 51-200 employees
Real User
Top 10
2020-12-14T01:21:56Z
14 December 20

There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge. From my perspective, there was not a lack of functionality. They have modules for large parts of the system that they will charge for separately. There were certain things that we didn't pay for, so we didn't have access to These included things like a candidate relationship management database and I think they have various AI tools as well, but that's 'opt-in' if you want it. In my previous role, when I was using SmartRecruiters, we were a registered charity in the UK, so they offered a fairly significant discount on that, which was really appreciated. Had it not been for that then it definitely would've been out of our price range. By comparison, it's close to the same price as what I'm paying for my current solution in my current organization. With that charity discount, it definitely makes things more palatable. I think otherwise in terms of the market, where they sit in the marketplace, they are definitely towards the higher end of things.

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CM
Human Resources Director, Lake Port Square at Life Care Services
Real User
Top 10
2020-12-13T18:56:20Z
13 December 20

Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years. I don't recall if there were extra costs beyond the main license. Ther might have been for a certain level of extra functionality.

TH
Talent Acquisition Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
2020-12-13T18:02:24Z
13 December 20

I wasn't exposed to the pricing. it was handled by the global implementation team.

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