Oracle Real User Experience Insight vs SolarWinds Pingdom comparison

Oracle and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Oracle is ranked #29 with an average rating of 10.0, while SolarWinds is ranked #59. Oracle holds a 0.1% mindshare in APM, compared to SolarWinds’s 0.2% mindshare. Additionally, 100% of Oracle users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

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159 Comparison Views

100% willing to recommend

SolarWinds Pingdom

Read 4 SolarWinds Pingdom reviews

598 Views
304 Comparison Views

75% willing to recommend

Oracle Real User Experience...

SolarWinds Pingdom

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and SolarWinds Pingdom are leading tools for monitoring and optimizing user experience. Oracle Real User Experience Insight holds the upper hand in detailed data analytics and transaction tracking, while SolarWinds Pingdom is superior in usability and real-time monitoring.

What features are offered by Oracle Real User Experience Insight in comparison to SolarWinds Pingdom?

Oracle Real User Experience Insight provides in-depth data insights, advanced diagnostics, and detailed transaction tracking. SolarWinds Pingdom offers uptime monitoring, page speed analysis, and user-friendly dashboards.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to SolarWinds Pingdom?

Oracle Real User Experience Insight needs to address its complexity, optimize performance, and streamline setup. SolarWinds Pingdom can improve its reporting capabilities and expand third-party integrations.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to SolarWinds Pingdom?

Oracle Real User Experience Insight requires complex deployment and technical knowledge, with supportive but sometimes slow customer service. SolarWinds Pingdom is known for straightforward deployment and responsive customer service.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to SolarWinds Pingdom?

Oracle Real User Experience Insight has higher setup costs but offers substantial ROI with transaction analysis. SolarWinds Pingdom provides cost-effective pricing and quick ROI with real-time monitoring and performance insights.

To learn more, read our detailed Oracle Real User Experience Insight vs. SolarWinds Pingdom Report (Updated: June 2025).

Buyer's Guide

Oracle Real User Experience Insight vs. SolarWinds Pingdom

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Pingdom

Ranking in Application Performance Monitoring (APM) and Observability

59th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.1% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Jay Vekaria

Linux System Administrator at Ergode

High performance, quick setup, but lacking ease of use

Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The most valuable feature is the ability to Drill down to webpage actions."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."

"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

"Once you set the threshold on your environment, it feels very real-time"

"The most valuable features are monitoring and reporting."

Cons

"The application resource usage has increased due to using RUEI."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"Technical support could use some improvement."

"Pingdom is always improving everything in its product. So, they should work on the GUI."

"Some of the functions could improve by making them easier."

"I would like to see better integration with other products."

Pricing and Cost Advice

Information not available

"The license was paid yearly and included technical support."

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."

"This price of this solution is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

31%

Computer Software Company

15%

Comms Service Provider

10%

Insurance Company

Educational Organization

39%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

See all answers

What needs improvement with Oracle Real User Experience Insight?

See all answers

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

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Comparisons

AWS X-Ray vs Oracle Real User Experience Insight

Compared 53% of the time

Dynatrace vs Oracle Real User Experience Insight

Compared 47% of the time

More Oracle Real User Experience Insight Competitors

Azure Monitor vs SolarWinds Pingdom

Compared 29% of the time

Grafana vs SolarWinds Pingdom

Compared 24% of the time

Solarwinds Web Performance Monitor vs SolarWinds Pingdom

Compared 19% of the time

Catchpoint vs SolarWinds Pingdom

Compared 15% of the time

Zabbix vs SolarWinds Pingdom

Compared 13% of the time

More SolarWinds Pingdom Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

Download SolarWinds Pingdom product report

Also Known As

Oracle Real User Experience Insight, Oracle RUEI

No data available

Overview

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions.

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance.

SolarWinds

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Spotify, MailChimp, Slack, Twitter

Buyer's Guide

Oracle Real User Experience Insight vs. SolarWinds Pingdom

June 2025

Free Report: Oracle Real User Experience Insight vs. SolarWinds Pingdom

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