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OpenText SiteScope vs SolarWinds Pingdom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
7.8
Reviews Sentiment
8.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Achieve seamless incident response with valuable monitoring capabilities and reliable alerts
There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.
Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The stability of the Micro Focus Voltage SiteScope is good."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"I find OpenText SiteScope itself to be uncomplicated and deserving of a ten out of ten due to its simplicity."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"Once you set the threshold on your environment, it feels very real-time"
"The most valuable features are monitoring and reporting."
 

Cons

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It could be more reliable using a database repository instead of a log repository."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The graphs and dashboard in the solution are areas that need improvement."
"It should improve its integrations with various tools, especially service management tools."
"I would like to see better integration with other products."
"Technical support could use some improvement."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Some of the functions could improve by making them easier."
 

Pricing and Cost Advice

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"Licensing is a little steep."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"The license was paid yearly and included technical support."
"This price of this solution is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
13%
Computer Software Company
11%
Government
5%
Educational Organization
39%
Computer Software Company
9%
Financial Services Firm
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
No data available
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Spotify, MailChimp, Slack, Twitter
Find out what your peers are saying about OpenText SiteScope vs. SolarWinds Pingdom and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.