Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #14 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

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1,343 Comparison Views

80% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Oracle BPM compete in the business process management category. Pega Platform appears to have the upper hand due to its comprehensive ease of development and enterprise-ready features.

Features: Pega Platform stands out for its robust case management, flexible deployment options across cloud and on-premises, and significant out-of-the-box functionalities. Users value its ease of integration and no-code environment. Oracle BPM is known for its strong process modeling, robust workflow engine, and integration with Oracle's SOA platform, offering effective BPMN 2.0 support.

Room for Improvement: Users of Pega Platform point out issues with its licensing model and pricing, suggesting a need for more experienced implementation partners to facilitate setup. They also desire better cloud presence and RPA features. Oracle BPM is often criticized for being expensive and heavy, with outdated UI technology and a need for better third-party integration and cloud support.

Ease of Deployment and Customer Service: Pega Platform is versatile, with options for on-premises and cloud deployments. While technical support is rated well, there are concerns about response times and costs. Oracle BPM supports primarily on-premises deployments but offers some cloud options. Its technical support is adequate but may struggle with unique customer issues, and training processes could be improved.

Pricing and ROI: Pega Platform's pricing is high and complex, particularly for SMEs, but is justified by its enterprise-level benefits. There is a notable ROI, attributed to improved business processes. Oracle BPM is also costly, with criticism centered on its expensive cloud licensing. However, the robust features and integration offer value. Both platforms report substantial ROI through enhanced operational efficiencies.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Oracle BPM	1.9%
Other	92.9%

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

"It has developmental accelerators, which allow for virtually any customization needs which you may require."

"It is easy and cheap."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"The initial setup is straightforward."

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"We selected this solution not only for the BPM but for the entire package."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

More Oracle BPM pros

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

"The user interface and the ease of developing the workflow for an application are valuable features."

"Offers a unique environment where its entire architecture is very unified"

"The solution is able to support the size and scale required."

"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."

"The most valuable features of the solution are case management, routing, and low-code environment."

"The technical support from Pega is very low, rating a one or two out of ten."

"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

More Pega Platform pros

Cons

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"There are delays in offering the latest technology, so there is a need to be more responsive to technological changes."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"You have to maintain it manually."

"The product must reduce its cost."

"It could have easier administration. It takes time to configure and deploy."

"The solution needs to offer better integration with third-party systems."

More Oracle BPM cons

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."

"Its implementation in the public sector was a bit complex."

"The cost of licensing could be improved."

"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."

"The unit testing needs to improve, as well as the user interface."

More Pega Platform cons

Pricing and Cost Advice

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"It's pried high, this solution is expensive."

"Oracle is good, but they're still expensive compared to other vendors."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"The licensing model is good."

"As with all Oracle products, the licensing over VMware is an issue."

"The pricing is very expensive."

More Oracle BPM pricing and cost advice

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"Licensing is expensive. You need to wisely select between per user and per case."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"Pega is expensive."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Wireless Company

Government

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

SAP Signavio Process Manager vs Oracle BPM

Compared 26% of the time

Camunda vs Oracle BPM

Compared 19% of the time

IBM BPM vs Oracle BPM

Compared 14% of the time

Apache Airflow vs Oracle BPM

Compared 11% of the time

IBM Business Automation Workflow vs Oracle BPM

Compared 5% of the time

More Oracle BPM Competitors

ServiceNow vs Pega Platform

Compared 15% of the time

Camunda vs Pega Platform

Compared 12% of the time

Appian vs Pega Platform

Compared 8% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

GitHub CoPilot vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Oracle BPM

October 2025

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Buyer's Guide

Pega Platform

October 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

September 2025

Free Report: Oracle BPM vs. Pega Platform

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