Oracle BPM vs Pega BPM comparison

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Executive Summary

We performed a comparison between Oracle BPM and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle BPM vs. Pega BPM Report (Updated: November 2022).
655,994 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive.""What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful.""It is easy and cheap.""The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."

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"Pega BPM's most valuable feature is the use of CDX to solve problems.""In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.""It is a stable product.""Overall, the ability to integrate with multiple applications and effective case management is the most valuable.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop.""The most valuable feature of Pega BPM is its architecture.""Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.""The technical support of Pega BPM is very good."

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Cons
"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart.""Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better.""Oracle BPM is hard to configure.""Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."

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"The solution could be more scalable.""There is a scarcity of resources who have worked with this solution before.""The way the IDE works with the chatbox and the taxonomy imports could be a little smoother.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now.""The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed.""In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals.""They need to support the solution better, at this time the company does not have enough support.""Its implementation in the public sector was a bit complex."

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Pricing and Cost Advice
  • "The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."
  • "This solution is very expensive. You are charged per license and an additional 20% for support."
  • "I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."
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  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • "The licensing model for Pega BPM needs to be improved."
  • "The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
  • "The price could be lower."
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    Questions from the Community
    Top Answer:I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of… more »
    Top Answer:What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful.
    Top Answer:Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be… more »
    Top Answer:Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.
    Top Answer:Licensing varies across geographical regions for us.
    Top Answer:I would like to see Pega BPM improve the user experience. The platform has a lot of restrictions.
    Ranking
    Views
    2,112
    Comparisons
    1,744
    Reviews
    4
    Average Words per Review
    497
    Rating
    7.5
    Views
    18,294
    Comparisons
    14,183
    Reviews
    28
    Average Words per Review
    533
    Rating
    8.2
    Comparisons
    Also Known As
    Oracle Business Process Management
    Pegasystems, SmartBPM
    Learn More
    Pega
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    Overview
    The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Offer
    Learn more about Oracle BPM
    Learn more about Pega BPM
    Sample Customers
    State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider13%
    Financial Services Firm11%
    Government9%
    REVIEWERS
    Computer Software Company36%
    Financial Services Firm29%
    Real Estate/Law Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company20%
    Comms Service Provider9%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise66%
    REVIEWERS
    Small Business9%
    Midsize Enterprise13%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise75%
    Buyer's Guide
    Oracle BPM vs. Pega BPM
    November 2022
    Find out what your peers are saying about Oracle BPM vs. Pega BPM and other solutions. Updated: November 2022.
    655,994 professionals have used our research since 2012.

    Oracle BPM is ranked 22nd in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 2nd in Business Process Management (BPM) with 28 reviews. Oracle BPM is rated 7.6, while Pega BPM is rated 8.2. The top reviewer of Oracle BPM writes "Stable, has a lot of features and out-of-the-box integrations, but it's heavy, and the technical support isn't good". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". Oracle BPM is most compared with Camunda Platform, IBM BPM, Apache Airflow, SAP Signavio Process Manager and Adobe Experience Manager (AEM) Forms, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, Microsoft Power Apps and IBM BPM. See our Oracle BPM vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.