OpenText SiteScope vs WhatsUp Gold comparison

OpenText and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #18 with an average rating of 9.2, while Progress Software is ranked #26 with an average rating of 8.7. OpenText holds a 0.8% mindshare in APM, compared to Progress Software’s 1.2% mindshare. Additionally, 93% of OpenText users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

OpenText SiteScope

Read 29 OpenText SiteScope reviews

2,201 Views
1,981 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

6,518 Views
1,760 Comparison Views

85% willing to recommend

OpenText SiteScope

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and WhatsUp Gold are robust IT monitoring solutions with distinct strengths. OpenText SiteScope has the upper hand in comprehensive monitoring capabilities and flexibility, while WhatsUp Gold is favored for its user-friendly features and ease of use.

What features are offered by OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope offers server monitoring, application monitoring, and customized alerting. WhatsUp Gold provides intuitive network performance monitoring, simplified network diagnostics, and an accessible user interface.

What areas of improvement can be found in OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users suggest enhancements in reporting, resource consumption, and user interface. WhatsUp Gold users seek improvements in scalability, advanced alerting options, and integration capabilities.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope's deployment is complex and requires technical expertise, with responsive customer service. WhatsUp Gold has quick deployment, suited for users with less technical background, with mixed reviews for customer service.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users report higher setup costs and ongoing expenses, seeing value in its capabilities for large-scale environments. WhatsUp Gold is more cost-effective and offers better ROI for smaller to mid-sized networks.

To learn more, read our detailed OpenText SiteScope vs. WhatsUp Gold Report (Updated: March 2026).

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

March 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

26th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (21st), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.8%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText SiteScope	0.8%
WhatsUp Gold	1.2%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring capabilities have no limit; whatever you can imagine, you can monitor, even using URL monitors, database query monitors, and formula composite monitors, which are not common in other tools."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"System health check monitoring and email alerts after reaching threshold limits."

"The biggest benefit I see from OpenText SiteScope is that it is a very professional tool, and it helps me greatly."

"The products have been able to deliver the service to our business, which is to ensure that the applications that depend on our servers are always available."

"Has a simple setup. It can be up and running within hours."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"Simplest tool for monitoring servers, web content, databases and other hardware."

More OpenText SiteScope pros

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The user interface is good enough."

"Their tech support is very good."

"The threshold alerting is the most valuable feature."

"The most valuable feature is the monitoring of resources."

More WhatsUp Gold pros

Cons

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"It could be more reliable using a database repository instead of a log repository."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"They should provide more templates for new vendor devices."

"It may lack some features other products in the category have like more detailed transaction tracking."

"More out of the box Cloud integration and capabilities. Currently there's one for Amazon."

"The installation was a bit of a challenge. It took us almost two weeks to get it up and running."

"More out of the box Cloud integration and capabilities."

More OpenText SiteScope cons

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"Regional product team support is not very good."

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Importing the maps and being able to customize them could be easier."

"My understanding is that there are better products out there that do a better job."

More WhatsUp Gold cons

Pricing and Cost Advice

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Licensing is a little steep."

More OpenText SiteScope pricing and cost advice

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

12%

Construction Company

10%

University

Manufacturing Company

12%

Financial Services Firm

11%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...

See all answers

What is your primary use case for Micro Focus Voltage SiteScope?

OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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Compared 8% of the time

CA App Synthetic Monitor vs OpenText SiteScope

Compared 6% of the time

SolarWinds Server and Application Monitor vs OpenText SiteScope

Compared 5% of the time

Broadcom DX Application Performance Management vs OpenText SiteScope

Compared 5% of the time

OpenText Diagnostics vs OpenText SiteScope

Compared 5% of the time

More OpenText SiteScope Competitors

LibreNMS vs WhatsUp Gold

Compared 4% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 4% of the time

SCOM vs WhatsUp Gold

Compared 4% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

March 2026

Download OpenText SiteScope product report

Buyer's Guide

WhatsUp Gold

March 2026

Download WhatsUp Gold product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

March 2026

Free Report: OpenText SiteScope vs. WhatsUp Gold

Find out what your peers are saying about OpenText SiteScope vs. WhatsUp Gold and other solutions. Updated: March 2026.

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