We performed a comparison between OpenText SiteScope and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"It's integrated with different monitoring tools, such as AppDynamics."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"For the system environment, SiteScope can be useful."
"Has a simple setup. It can be up and running within hours."
"This is a good, stable network monitoring solution for devices."
"The product is reasonably priced."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It is stable."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The installation and configuration process are easy."
"The solution effectively monitors network devices and servers."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"They should provide more templates for new vendor devices."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"More out of the box Cloud integration and capabilities."
"The graphs and dashboard in the solution are areas that need improvement."
"I might like to see a better interface in the future."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. OpenText SiteScope is rated 7.6, while WhatsUp Gold is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our OpenText SiteScope vs. WhatsUp Gold report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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