OpenText SiteScope vs WhatsUp Gold comparison

OpenText and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #17 with an average rating of 9.2, while Progress Software is ranked #34 with an average rating of 8.0. OpenText holds a 1.1% mindshare in APM, compared to Progress Software’s 1.3% mindshare. Additionally, 93% of OpenText users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

OpenText SiteScope

Read 29 OpenText SiteScope reviews

4,726 Views
4,442 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

13,110 Views
3,540 Comparison Views

85% willing to recommend

OpenText SiteScope

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and WhatsUp Gold are robust IT monitoring solutions with distinct strengths. OpenText SiteScope has the upper hand in comprehensive monitoring capabilities and flexibility, while WhatsUp Gold is favored for its user-friendly features and ease of use.

What features are offered by OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope offers server monitoring, application monitoring, and customized alerting. WhatsUp Gold provides intuitive network performance monitoring, simplified network diagnostics, and an accessible user interface.

What areas of improvement can be found in OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users suggest enhancements in reporting, resource consumption, and user interface. WhatsUp Gold users seek improvements in scalability, advanced alerting options, and integration capabilities.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope's deployment is complex and requires technical expertise, with responsive customer service. WhatsUp Gold has quick deployment, suited for users with less technical background, with mixed reviews for customer service.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users report higher setup costs and ongoing expenses, seeing value in its capabilities for large-scale environments. WhatsUp Gold is more cost-effective and offers better ROI for smaller to mid-sized networks.

To learn more, read our detailed OpenText SiteScope vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

August 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 1.1%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText SiteScope	1.1%
WhatsUp Gold	1.3%
Other	97.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Hosney Osman

Technical Solution Architect at Vodafone

Proactive monitoring has reduced response time and has improved capacity planning accuracy

Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"Managing SiteScope is not as difficult as its reveal."

"The stability of the Micro Focus Voltage SiteScope is good."

"System health check monitoring and email alerts after reaching threshold limits."

"The most valuable feature of SiteScope is its infrastructure monitoring."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly."

More OpenText SiteScope pros

"The installation and configuration process are easy."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"Their tech support is very good."

"It is stable."

"The most valuable feature is the monitoring of resources."

"The most valuable feature is the auto-discovery function."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

More WhatsUp Gold pros

Cons

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

"It could be more reliable using a database repository instead of a log repository."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"Licensing is a little steep. Since HP's acquisition of the product, licensing is done on a points-per-monitor basis, and with literally hundreds of nodes and application monitors available, costs can get steep."

"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."

"Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring."

"It should improve its integrations with various tools, especially service management tools."

"If you're considering Sitescope as your sole or primary monitoring tool, I suggest you take a look around - there are better options for you."

More OpenText SiteScope cons

"Regional product team support is not very good."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"The point system is not clear and clarity around this would improve our understanding of the system."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

More WhatsUp Gold cons

Pricing and Cost Advice

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Licensing is a little steep."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

More OpenText SiteScope pricing and cost advice

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"Pricing is reasonable compared to other products."

"The price of WhatsUp Gold is good."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

15%

Manufacturing Company

12%

Financial Services Firm

10%

University

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

See all answers

What is your primary use case for Micro Focus Voltage SiteScope?

OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Product Reports

Buyer's Guide

OpenText SiteScope

August 2026

Download OpenText SiteScope product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope provides agentless monitoring of infrastructure and applications, offering an intuitive experience with comprehensive solutions for managing APIs, URLs, and log files. It's designed for those seeking ease of use and flexibility without the need for server agents.

SiteScope is known for its agentless architecture that facilitates seamless monitoring across a range of technologies including AWS, VMware, and APIs. Users benefit from ready-to-use templates and an intuitive dashboard. Despite its flexibility, SiteScope has challenges with integration and modern features like cloud and DevOps monitoring. The Java interface is slow and setup can be cumbersome, with costly licensing and room for improvement in reporting and scalability.

What are the key features of OpenText SiteScope?

Agentless Architecture: Eliminates the need for server agents, minimizing intrusion.
Ready-to-Use Templates: Simplifies monitoring setup across different environments.
Comprehensive Monitoring: Supports server, database, URL, and API monitoring.
Integration Capabilities: Works with AWS, VMware, and other technologies.
Intuitive Dashboard: Provides easy-to-understand data visualization.

What benefits and ROI can be expected?

Cost Efficiency: Agentless setup reduces operational costs.
Flexibility: Supports multiple technologies and environments.
Time Management: Predefined templates save setup time.
Performance Assurance: Ensures consistent performance with synthetic monitoring.
Operational Insight: Enhances decision-making through comprehensive data visualization.

OpenText SiteScope is implemented in industries like healthcare and government organizations for maintaining system performance and uptime. It supports monitoring across platforms, including Linux, Windows, and VMware, enabling users to address infrastructure and application monitoring needs without agent-related challenges.

OpenText

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

August 2026

Free Report: OpenText SiteScope vs. WhatsUp Gold

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