OpenText SiteScope vs WhatsUp Gold comparison

OpenText and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #19 with an average rating of 9.0, while Progress Software is ranked #31 with an average rating of 8.7. OpenText holds a 0.6% mindshare in APM, compared to Progress Software’s 0.6% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

OpenText SiteScope

Read 28 OpenText SiteScope reviews

1,582 Views
1,345 Comparison Views

92% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

2,686 Views
886 Comparison Views

85% willing to recommend

OpenText SiteScope

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and WhatsUp Gold are robust IT monitoring solutions with distinct strengths. OpenText SiteScope has the upper hand in comprehensive monitoring capabilities and flexibility, while WhatsUp Gold is favored for its user-friendly features and ease of use.

What features are offered by OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope offers server monitoring, application monitoring, and customized alerting. WhatsUp Gold provides intuitive network performance monitoring, simplified network diagnostics, and an accessible user interface.

What areas of improvement can be found in OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users suggest enhancements in reporting, resource consumption, and user interface. WhatsUp Gold users seek improvements in scalability, advanced alerting options, and integration capabilities.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope's deployment is complex and requires technical expertise, with responsive customer service. WhatsUp Gold has quick deployment, suited for users with less technical background, with mixed reviews for customer service.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to WhatsUp Gold?

OpenText SiteScope users report higher setup costs and ongoing expenses, seeing value in its capabilities for large-scale environments. WhatsUp Gold is more cost-effective and offers better ROI for smaller to mid-sized networks.

To learn more, read our detailed OpenText SiteScope vs. WhatsUp Gold Report (Updated: September 2025).

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

September 2025

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Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText SiteScope	0.6%
WhatsUp Gold	0.6%
Other	98.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The URL monitoring is excellent."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."

"For the system environment, SiteScope can be useful."

"Has a simple setup. It can be up and running within hours."

"I would rate the stability of OpenText SiteScope as excellent."

More OpenText SiteScope pros

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The product is reasonably priced."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The installation and configuration process are easy."

"This is a good, stable network monitoring solution for devices."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

More WhatsUp Gold pros

Cons

"It may lack some features other products in the category have like more detailed transaction tracking."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"It should improve its integrations with various tools, especially service management tools."

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

More OpenText SiteScope cons

"The point system is not clear and clarity around this would improve our understanding of the system."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The technical support does not bother to respond."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The interface needs some work."

"Importing the maps and being able to customize them could be easier."

"I might like to see a better interface in the future."

More WhatsUp Gold cons

Pricing and Cost Advice

"Licensing is a little steep."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

More OpenText SiteScope pricing and cost advice

"Pricing is reasonable compared to other products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Manufacturing Company

17%

Computer Software Company

University

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The new version D2 has improved with a smart plan UI interface. However, while still using the classic WebTop UI, it looks outdated and not HTML5 compatible. They are currently in progress to migra...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 24% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 16% of the time

Grafana vs OpenText SiteScope

Compared 15% of the time

ManageEngine Applications Manager vs OpenText SiteScope

Compared 9% of the time

Datadog vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Grafana vs WhatsUp Gold

Compared 12% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Zabbix vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

September 2025

Download OpenText SiteScope product report

Buyer's Guide

WhatsUp Gold

September 2025

Download WhatsUp Gold product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

OpenText SiteScope vs. WhatsUp Gold

September 2025

Free Report: OpenText SiteScope vs. WhatsUp Gold

Find out what your peers are saying about OpenText SiteScope vs. WhatsUp Gold and other solutions. Updated: September 2025.

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