PRTG Network Monitor and OpenText Operations Bridge compete in the network and infrastructure monitoring category. PRTG may hold the upper hand in ease of deployment and cost-effectiveness, while OpenText excels in integration and comprehensive analytics.
Features: PRTG Network Monitor ensures rapid deployment, high scalability, and cost-effectiveness. It provides accurate and seamless monitoring, while being compatible with extensive infrastructure setups. OpenText Operations Bridge integrates various operation data sources, offering a comprehensive view of issues and facilitating resource allocation. It excels in integration and analytics, providing a robust infrastructure for larger organizations.
Room for Improvement: PRTG Network Monitor would benefit from more intuitive template management and enhanced application monitoring. Its desktop app could be more user-friendly and responsive, with improvements needed in remote probe functionality. OpenText Operations Bridge faces challenges with performance under load, cumbersome setup processes, and a complex licensing structure that need to be streamlined.
Ease of Deployment and Customer Service: PRTG Network Monitor is praised for its straightforward deployment process, whether on-premises or cloud-based. However, its customer support hours are limited due to its European base, often necessitating reliance on community forums. OpenText Operations Bridge, while complex to implement, offers a hybrid deployment model with responsive customer service across multiple touchpoints.
Pricing and ROI: PRTG Network Monitor is cost-effective with flexible licensing options, making it suitable for small to mid-sized environments. The ROI is quickly realized through reduced downtime. OpenText Operations Bridge's pricing is higher, reflecting its advanced capabilities, making it suitable for larger enterprises seeking comprehensive analytics and infrastructure monitoring. Its pricing structure reflects potential long-term savings through automation.
OpenText goes out to bring the right people to answer any inquiries I have.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
For less than one hundred devices, it is stable.
Splunk is more business-friendly due to its prettier interface.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
It is advantageous because it can be deployed on-premises.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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