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OpenText Documentum vs TIBCO ActiveMatrix BPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
TIBCO ActiveMatrix BPM
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
Business Process Management (BPM) (31st)
 

Mindshare comparison

OpenText Documentum and TIBCO ActiveMatrix BPM aren’t in the same category and serve different purposes. OpenText Documentum is designed for Enterprise Content Management and holds a mindshare of 12.4%, up 10.6% compared to last year.
TIBCO ActiveMatrix BPM, on the other hand, focuses on Business Process Management (BPM), holds 0.6% mindshare, up 0.6% since last year.
Enterprise Content Management
Business Process Management (BPM)
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Ray Ochieng - PeerSpot reviewer
Powerful workflow definition enhances operational stability and efficiency
TIBCO ActiveMatrix BPM is powerful for defining workflows. It is low code, so you don't need a lot of coding, and tasks are just drag and drop. It is also very stable as we haven't had issues with it going down or encountering any operational issues for a long time. The stability and rich features in workflow definition make it a valuable tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is user-friendly."
"The most valuable feature is the management."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The most valuable features of this solution are the security, storage, and document search capability."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"TIBCO ActiveMatrix BPM is powerful for defining workflows."
"TIBCO ActiveMatrix BPM is powerful for defining workflows."
"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."
"The scheduling and the calendar are very useful."
"The capacity for distributing the jobs in a workflow is an important feature."
"For specific situations this can be a good solution and a simplified interface to work with."
"The product's initial setup phase is straightforward."
 

Cons

"OpenText Documentum's user interface could be improved a little bit."
"OpenText Documentum needs to improve its support."
"The vertical application could be improved."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"Sometimes DocBroker cannot see the DocBase."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The BPM side should be improved."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It is not lightweight and requires a lot of disk space, memory, and CPU."
"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."
"The maintenance of the package could be improved."
"My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where they are either unresolved or take two weeks to address."
"The scalability of the product is an area of concern where improvements are required."
"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."
"Technical support needs to be streamlined."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"TIBCO ActiveMatrix BPM is an expensive tool compared to others."
"There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Government
13%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
41%
Computer Software Company
10%
Manufacturing Company
10%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
What do you like most about TIBCO ActiveMatrix BPM?
The product's initial setup phase is straightforward.
What needs improvement with TIBCO ActiveMatrix BPM?
It is not lightweight and requires a lot of disk space, memory, and CPU. Making it lightweight so it can run on a minimum processor and less memory would be beneficial. Additionally, the current wo...
What is your primary use case for TIBCO ActiveMatrix BPM?
We are using TIBCO ActiveMatrix BPM for network deployment workflows. For example, if a customer is interested in getting a NetWorker, there is a workflow where we log in, get the customer details,...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
ADIS, Citi, Bank of Montreal, First Citizens Bank
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: June 2025.
855,164 professionals have used our research since 2012.