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OpenText Data Protector vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
"What I like the most about this solution is that I can change and access the Oracle backup file."
"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"This solution is quite stable because we have only three users."
"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The best feature of the solution is the user interface."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The compression and deduplication features have helped to save on storage costs."
 

Cons

"Other tools seem to be easier to use."
"The technical support was very slow."
"The interface has been the same for many years and needs to be updated"
"The graphical interface needs to be improved."
"VMware backup integration and cloud recovery is lacking."
"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"There is room for improvement in customer service and support. I would like to see faster response time."
 

Pricing and Cost Advice

"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The license for the solution is very expensive compared to the other products in the market."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"Pricing for Micro Focus Data Protector is reasonable."
"The licensing structure provides cost savings to business."
"The licensing cost is too high."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
10%
Government
6%
Computer Software Company
17%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Dell AppAssure
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about OpenText Data Protector vs. Quest Rapid Recovery and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.