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OpenText Data Protector vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery
Ranking in Backup and Recovery
36th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."
"The initial setup was relatively easy."
"Backup of SAP/Oracle -- they are more robust than the competition."
"The initial setup is straightforward if you understand Data Protector."
"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."
"I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten."
"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The most valuable feature is the disaster recovery process from the data center."
"The compression and deduplication features have helped to save on storage costs."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
 

Cons

"It's very expensive compared to Veeam and other similar solutions."
"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."
"Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."
"I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement."
"We face challenges with its stability."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"The technical support was very slow."
"OpenText Data Protector is not user-friendly, especially for cloud backup."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
 

Pricing and Cost Advice

"Our licensing is on a capacity basis."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"Pricing for Micro Focus Data Protector is reasonable."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"The licensing structure provides cost savings to business."
"Its price is okay. It is reasonable in terms of the way it works."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
12%
Government
6%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Dell AppAssure
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about OpenText Data Protector vs. Quest Rapid Recovery and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.