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Dell PowerProtect Data Domain vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Domain
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Data Domain as a protocol for data backup."
"We are very satisfied with this solution; it's easy to use and efficient."
"Short backup window has made a difference in the way my organization functions."
"I think this is the best product in the market for data reduction because I have clients who buy, for example, one hundred terabytes of capacity, and the reduction ratio is great, allowing them to store much more backups."
"Dell EMC PowerProtect DD is highly stable and reliable."
"It's very competitive in terms of price and technology."
"The features of Dell PowerProtect Data Domain that I value the most include the simplicity of deployment, which is one key feature, and the data reduction we achieve on our appliances compared to other solutions."
"It securely protects data against threats like Trojans."
"The best feature of the solution is the user interface."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Our company survived a ransomware attack and the repository was not encrypted by the Conti ransomware strain, and it enables us to recover complete systems, applications, and data with little or no disruption to the work environment."
 

Cons

"The pricing should be adjusted. Customers continuously talk about the price. They know it is a good solution and they really need the type of storage the solution offers, but it costs somewhere around $100,000 and up. It's not cheap, but it's very important for data vendors."
"They're scalable."
"The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex."
"I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud."
"Their licensing matrix is confusing and is a feature they need to improve."
"Technical support needs improvement."
"There needs to be better ease of use with like APIs and automation and things of that nature."
"There is an inconsistency in support quality for Dell PowerProtect DD"
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start."
"Most people may just find that it is undesirable to pay per call."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It's very expensive which is why I want to drop it."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"There is room for improvement in customer service and support. I would like to see faster response time."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
 

Pricing and Cost Advice

"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"The price is really high compared to other vendors. The licensing cost is huge. Normal, mid-tier companies or small-scale companies wouldn't be able to afford it easily."
"Its price is reasonable."
"It is expensive, but the performance and deduplication cover for the cost."
"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"The solution is expensive. However, if you pay less you receive less, it is cost-effective."
"The cheaper device costs around $70,000."
"The price of the backup appliance is slightly expensive. Compared to other vendors, the pricing will be slightly higher."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"The pricing is on the higher end."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
Manufacturing Company
12%
Performing Arts
10%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise25
Large Enterprise44
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I use Dell PowerProtect Data Domain to take backups in the Data Domain.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
This is very good and it can be integrated with any third-party backup solution. I always recommend going with it if the customer is an enterprise customer or it is basically a big SMB. I always re...
What needs improvement with Dell PowerProtect DD (Data Domain)?
In terms of areas for improvement, I have not observed any significant issues with the product. The product is very good, and there are multiple options that I can use to utilize it in a perfect ma...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Dell AppAssure
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: May 2026.
896,692 professionals have used our research since 2012.