We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It is a user-friendly product that requires almost no maintenance."
"The product has helped our organization with in-depth monitoring."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"It has good graphs of what is going on within the operating system."
"We are able to do problem determination on runaway processes."
"The most valuable feature of SCOM is real-time alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"In a future release, they should add email notification alerts."
"Of course, price is always an issue with Microsoft and could be improved."
"The management of the servers could be better."
"The solution should be more user-friendly and offer a better user interface."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It could use some system enhancements, such as better dashboards."
"There could be more integration of SIM in the solution."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
OpenText Business Process Monitoring is ranked 57th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace, AppDynamics and Datadog, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI.
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