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OpenText Application Quality Management vs Tricentis qTest vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 8.2%, down from 12.8% compared to the previous year. The mindshare of Tricentis qTest is 7.8%, down from 15.9% compared to the previous year. The mindshare of Zephyr Enterprise is 5.8%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management8.2%
Tricentis qTest7.8%
Zephyr Enterprise5.8%
Other78.2%
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
User stories and test artifacts migrate seamlessly to innovative management tools
Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Helps in providing an archive of test suites for easy regression."
"For me and for our organization, it's a really good product; I'm really happy with it and it meets my needs completely."
"It has sped up our regression testing cycle almost three times what it is if we do it manually."
"A centralized and unified repository of requirements and testing artifacts with access across geographies in real time improved efficiency and efficacy of application lifecycle management, including integration of the Test Automation tool (HPE UFT tool)."
"Before, we used Excel for complex testings; using this solution has been a huge step for us, and from reporting to team management, everything is better now."
"In ALM, the most valuable features are the overview, the primary requirements, test cases, defects, and traceability."
"Customer service is good, as they respond on time to inquiries and requests, and the technical guys at HPE are knowledgeable on the solutions provided."
"It is stable and reliable."
"Works well for test management and is a good testing repository."
"Tricentis qTest brought benefits by providing all test cases in one central repository with easy access."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"UI and UX are pretty easy to understand without much of a problem."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"All the features we have used are pretty impressive and good."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"At this moment, it is fulfilling our requirements."
"It's very simple to use, which is beneficial, and it has 90% of the basic features you need without having to pay a lot of extra money."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"Zephyr Enterprise is a stable solution."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"We use the solution for test case management."
"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."
 

Cons

"It is pricey."
"It doesn't do Agile very well."
"Agile model support not very good"
"ALM bridges our development gap, but it's not quite full-scale yet."
"Certainly on the UI part, it has to be improved to make it user-friendly and more presentable."
"We do have some suggestions on reporting. Most of the time we need to download data and then we create reports ourselves."
"Backup strategy is lacking in QC. Once the QC server crashes, all your automation artifacts are unrecoverable."
"This will take a lot of training and convincing of end-users."
"Could use additional integration so that there is a testing automation continuum."
"One of the things I noticed was the reporting part wasn't very good."
"The support for Tricentis qTest has room for improvement. The response could be better."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"The Insights reporting engine has a good test-metrics tracking dashboard; the overall intent is good, compared to other test tracking or test management tools, but the execution is a little bit limited and the results are not consistent."
"Additionally, they could improve the daily reporting. It does generate reports, but they are screen based reports."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"We faced some errors while uploading the test cases."
"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"Zephyr Enterprise needs to redesign the reporting."
 

Pricing and Cost Advice

"Micro Focus ALM Quality Center is very expensive."
"If you have more than five users, a concurrent licensing model should be considered."
"The pricing is expensive nowadays."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"I'd rate the pricing as 3/10 as it's very expensive."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"It's quite a few times more costly than other tools on the market."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Performing Arts
8%
Marketing Services Firm
8%
Financial Services Firm
16%
Manufacturing Company
10%
Insurance Company
9%
Healthcare Company
9%
Financial Services Firm
21%
Computer Software Company
9%
Insurance Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise162
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards ...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect track...
What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are a...
What needs improvement with Tricentis qTest?
One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Trice...
What is your primary use case for Tricentis qTest?
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centra...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated test...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
qTest
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText, IDERA, Tricentis and others in Test Management Tools. Updated: March 2026.
885,444 professionals have used our research since 2012.