No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Application Quality Management vs Tricentis qTest vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 9.4%, down from 12.6% compared to the previous year. The mindshare of Tricentis qTest is 6.2%, down from 16.1% compared to the previous year. The mindshare of Zephyr Enterprise is 5.2%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management9.4%
Tricentis qTest6.2%
Zephyr Enterprise5.2%
Other79.2%
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
User stories and test artifacts migrate seamlessly to innovative management tools
Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"Within thirty days the defect resolution time was reduced to 3.1 days and averaged 1.1 days over the next eighteen (18) months."
"Managing the test cases and defects tracking are the most valuable features, which we use daily."
"From my service provider perspective, the best features of the product are real-time tracking and reporting capabilities, which help with project management by enabling real-time tracking and reporting."
"The product can scale."
"The integration with UFT is nice."
"The ability to show end-to-end tractability between requirements, tests, defects, and also reporting."
"The most valuable features of OpenText ALM include its integration with the automation landscape, the ability to capture requirements and map them to test cases, and the capability to schedule runs through ALM."
"Tricentis qTest brought benefits by providing all test cases in one central repository with easy access."
"Overall, it's better than Quality Center in the ways that I have explained."
"The initial setup was very easy."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"The most valuable feature is reusing test cases; we can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily, which saves us time and improves quality as well."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"We use the solution for test case management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."
"At this moment, it is fulfilling our requirements."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"Zephyr Enterprise is a stable solution."
"The solution does its job well."
"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."
 

Cons

"This is a really burden on the team."
"The UI is terrible in the sense that we actually use automation scripts to avoid being in the UI, which is just fascinating, and then the data model."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"Requirements management could be improved as the use is very limited. I see room for improvements in this rather outdated tool."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"Micro Focus ALM Quality Center could improve its marketing. For example, Tricentis is much better at letting the market know about new solutions and updates. The migration of the tool could improve, but it can be difficult."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us."
"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."
"I'd like to see better integration in the platform so that there is a testing automation continuum, where customers can easily mature through qTest and Tosca functionalities."
"Overall, it gets the job done, but it's a struggle to do it."
"The Insights reporting engine has a good test-metrics tracking dashboard; the overall intent is good, compared to other test tracking or test management tools, but the execution is a little bit limited and the results are not consistent."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."
"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."
"For JIRA, in comparison to other solutions, such as TestRail, Zephyr is good, but it is not as good as DFS."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
 

Pricing and Cost Advice

"I feel that the licenses are expensive. ​"
"It has several limitations in adapting its agility easily."
"If you have more than five users, a concurrent licensing model should be considered."
"Compared to the market, the price is high."
"This is an expensive solution."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"Quality Center is pricey, but cheaper is not always less expensive."
"ALM Quality Center is a little bit costly."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
"We're paying a little over $1,000 for a concurrent license."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"It's quite a few times more costly than other tools on the market."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
895,151 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Performing Arts
7%
Marketing Services Firm
7%
Financial Services Firm
17%
Manufacturing Company
11%
Insurance Company
9%
Healthcare Company
8%
Financial Services Firm
22%
Computer Software Company
8%
University
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise16
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards ...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect track...
What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are a...
What needs improvement with Tricentis qTest?
One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Trice...
What is your primary use case for Tricentis qTest?
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centra...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated test...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
qTest
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText, IDERA, UiPath and others in Test Management Tools. Updated: April 2026.
895,151 professionals have used our research since 2012.