OpenText ALM / Quality Center vs Tricentis qTest vs Zephyr Enterprise comparison

OpenText and Tricentis are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.0, while Tricentis is ranked #5 with an average rating of 8.0. OpenText holds a 12.6% mindshare in TMT, compared to Tricentis’s 15.8% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

OpenText ALM / Quality Center

Read 207 OpenText ALM / Quality Center reviews

2,162 Views
778 Comparison Views

89% willing to recommend

Tricentis qTest

Read 17 Tricentis qTest reviews

1,407 Views
501 Comparison Views

100% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,232 Views
482 Comparison Views

88% willing to recommend

OpenText ALM / Quality Center

Tricentis qTest

Zephyr Enterprise

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Executive Summary

We performed a comparison between OpenText ALM / Quality Center, Tricentis qTest, and Zephyr Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools.

To learn more, read our detailed Test Management Tools Report (Updated: June 2025).

Buyer's Guide

Test Management Tools

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.6%, up from 12.5% compared to the previous year. The mindshare of Tricentis qTest is 15.8%, up from 11.3% compared to the previous year. The mindshare of Zephyr Enterprise is 7.6%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Huong Vuong

Sap Fico Consultant at Avient Corporation

Effective testing and good data management with seamless Excel integration

There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.

Read full review

SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

PraveenKumar27

QA Lead at Paytm

Useful for test case management, but we faced some errors while uploading the test cases

We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report."

"Easily integrates with Oracle e-Business Suite."

"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."

"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."

"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."

"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."

"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."

"The independent view of elevated access is good."

More OpenText ALM / Quality Center pros

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

"The initial setup was very easy."

"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."

"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

More Tricentis qTest pros

"It has integration with test automation tools."

"It has a very intuitive user experience."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"It has a very intuitive user experience."

"The solution does its job well."

"Zephyr Enterprise is a stable solution."

"We use the solution for test case management."

"It has 90% of the basic features you need without having to pay a lot of extra money."

More Zephyr Enterprise pros

Cons

"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."

"Only Internet Explorer is supported. That is a big problem. They don't support Chrome and Firefox and so on."

"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."

"Micro Focus ALM Quality Center could improve its marketing. For example, Tricentis is much better at letting the market know about new solutions and updates. The migration of the tool could improve, but it can be difficult."

"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."

"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."

"There is room for improvement in the scalability and stability of the solution."

"The extract format is not ideal, splitting expected results into three line items, making interpretation difficult."

More OpenText ALM / Quality Center cons

"The user interface has a somewhat outdated design, which is certainly an area that could be improved."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."

"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."

"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

"We faced challenges when trying to consolidate data in a repository, and similar features were lacking in qTest. It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines."

More Tricentis qTest cons

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"Zephyr Enterprise needs to redesign the reporting."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We faced some errors while uploading the test cases."

"Creating better default varieties of reporting would make the product much better and more popular."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"Security needs improvement to protect customer information better."

More Zephyr Enterprise cons

Pricing and Cost Advice

"Quality Center is pricey, but cheaper is not always less expensive."

"The licensing fee is a little expensive."

"ALM Quality Center is a little bit costly."

"Compared to the market, the price is high."

"The solution was expensive for us."

"I'd rate the pricing as 3/10 as it's very expensive."

"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."

"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."

More OpenText ALM / Quality Center pricing and cost advice

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"It's quite a few times more costly than other tools on the market."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"We're paying a little over $1,000 for a concurrent license."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

More Tricentis qTest pricing and cost advice

"It costs a couple of thousand dollars for a little more than 125 users, per month."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

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Top Industries

By visitors reading reviews

Educational Organization

65%

Financial Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

12%

Computer Software Company

12%

Insurance Company

Financial Services Firm

20%

Computer Software Company

19%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases in...

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...

See all answers

What needs improvement with Micro Focus ALM Quality Center?

We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding t...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed an...

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like...

See all answers

What needs improvement with Tricentis qTest?

Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to ...

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

OpenText ALM Octane vs OpenText ALM / Quality Center

Compared 19% of the time

Microsoft Azure DevOps vs OpenText ALM / Quality Center

Compared 19% of the time

Jira vs OpenText ALM / Quality Center

Compared 13% of the time

Tricentis Tosca vs OpenText ALM / Quality Center

Compared 5% of the time

Jama Connect vs OpenText ALM / Quality Center

Compared 2% of the time

More OpenText ALM / Quality Center Competitors

Tricentis Tosca vs Tricentis qTest

Compared 34% of the time

TestRail vs Tricentis qTest

Compared 12% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 6% of the time

TFS vs Tricentis qTest

Compared 4% of the time

Helix ALM vs Tricentis qTest

Compared 4% of the time

More Tricentis qTest Competitors

TestRail vs Zephyr Enterprise

Compared 28% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 18% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 10% of the time

TFS vs Zephyr Enterprise

Compared 7% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

OpenText ALM / Quality Center

May 2025

Download OpenText ALM / Quality Center product report

Buyer's Guide

Tricentis qTest

May 2025

Download Tricentis qTest product report

Buyer's Guide

Zephyr Enterprise

May 2025

Download Zephyr Enterprise product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM

qTest

SmartBear Zephyr

Overview

OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Test Management Tools

June 2025

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