OpenText Application Quality Management vs Tricentis qTest vs Zephyr Enterprise comparison

OpenText and Tricentis are both solutions in the Test Management Tools category. OpenText is ranked #1 with an average rating of 8.1, while Tricentis is ranked #3 with an average rating of 8.3. OpenText holds a 12.6% mindshare in TMT, compared to Tricentis’s 15.1% mindshare. Additionally, 89% of OpenText users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

OpenText Application Qualit...

Read 208 OpenText Application Quality Management reviews

5,209 Views
1,406 Comparison Views

89% willing to recommend

Tricentis qTest

Read 18 Tricentis qTest reviews

1,871 Views
1,328 Comparison Views

100% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,277 Views
1,085 Comparison Views

88% willing to recommend

OpenText Application Qualit...

Tricentis qTest

Zephyr Enterprise

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between OpenText Application Quality Management, Tricentis qTest, and Zephyr Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, IDERA, Tricentis and others in Test Management Tools.

To learn more, read our detailed Test Management Tools Report (Updated: August 2025).

Buyer's Guide

Test Management Tools

August 2025

Download the complete report

Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.6%, up from 12.0% compared to the previous year. The mindshare of Tricentis qTest is 15.1%, up from 12.5% compared to the previous year. The mindshare of Zephyr Enterprise is 7.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Hosney Osman

Senior Operation Engineer at Vodafone

Service provider recognizes effective project tracking and reporting capabilities

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

Read full review

SamuLehikoinen

Partner Manager at Agiilit Oy

Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.

Read full review

PraveenKumar27

QA Lead at Paytm

Useful for test case management, but we faced some errors while uploading the test cases

We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center."

"Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report."

"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."

"This solution is open and very easy to integrate. The interface is good too."

"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."

"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."

"The most valuable feature of Micro Focus ALM Quality Center is its support for many automation technologies."

"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."

More OpenText Application Quality Management pros

"UI and UX are pretty easy to understand without much of a problem."

"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."

"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."

"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."

More Tricentis qTest pros

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"It has integration with test automation tools."

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"Zephyr Enterprise is a stable solution."

"The solution does its job well."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has a very intuitive user experience."

More Zephyr Enterprise pros

Cons

"We are looking for more automation capabilities."

"The solution's reporting could be improved."

"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."

"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."

"We operate in Sweden, and there are not so many Swedish people that know the product."

"ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers."

"The solution needs to offer support for Agile. Currently, ALM only supports Waterfall."

"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."

More OpenText Application Quality Management cons

"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."

"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."

"For UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available."

"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."

"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."

"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."

More Tricentis qTest cons

"Creating better default varieties of reporting would make the product much better and more popular."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"Zephyr Enterprise needs to redesign the reporting."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"Security needs improvement to protect customer information better."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We faced some errors while uploading the test cases."

More Zephyr Enterprise cons

Pricing and Cost Advice

"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."

"Micro Focus ALM Quality Center is very expensive."

"The solution is priceed high."

"If you have more than five users, a concurrent licensing model should be considered."

"ALM Quality Center is a little bit costly."

"This is an expensive solution."

"The pricing is expensive nowadays."

More OpenText Application Quality Management pricing and cost advice

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"Our license price point is somewhere between $1,000 and $2,000 a year."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

"It's quite a few times more costly than other tools on the market."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

More Tricentis qTest pricing and cost advice

"It costs a couple of thousand dollars for a little more than 125 users, per month."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

See which vendors are best for you

Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.

See recommendations

865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

17%

Financial Services Firm

15%

Computer Software Company

10%

Government

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Insurance Company

Financial Services Firm

22%

Computer Software Company

16%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?

The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases in...

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...

See all answers

What needs improvement with Micro Focus ALM Quality Center?

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards ...

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed an...

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are a...

See all answers

What needs improvement with Tricentis qTest?

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there...

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

OpenText Software Delivery Management vs OpenText Application Quality Management

Compared 18% of the time

Microsoft Azure DevOps vs OpenText Application Quality Management

Compared 16% of the time

Jira vs OpenText Application Quality Management

Compared 12% of the time

Tricentis Tosca vs OpenText Application Quality Management

Compared 4% of the time

Turnkey Solutions cFactory vs OpenText Application Quality Management

Compared 3% of the time

More OpenText Application Quality Management Competitors

Tricentis Tosca vs Tricentis qTest

Compared 33% of the time

TestRail vs Tricentis qTest

Compared 14% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

Helix ALM vs Tricentis qTest

Compared 4% of the time

TFS vs Tricentis qTest

Compared 4% of the time

More Tricentis qTest Competitors

Tricentis Tosca vs Zephyr Enterprise

Compared 16% of the time

TestRail vs Zephyr Enterprise

Compared 14% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 12% of the time

TFS vs Zephyr Enterprise

Compared 6% of the time

PractiTest vs Zephyr Enterprise

Compared 6% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

OpenText Application Quality Management

August 2025

OpenText Application Quality Management report

Download OpenText Application Quality Management product report

Buyer's Guide

Tricentis qTest

July 2025

Download Tricentis qTest product report

Buyer's Guide

Zephyr Enterprise

July 2025

Download Zephyr Enterprise product report

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager

qTest

SmartBear Zephyr

Overview

OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.

Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.

What are the key features of OpenText Application Quality Management?

Centralized Data Management: Consolidates and organizes testing data efficiently.
Traceability: Ensures traceability across all stages of the testing lifecycle.
Integration Capabilities: Connects seamlessly with automation and other essential tools.
Test Planning and Execution: Supports both manual and automated tests in a streamlined manner.
Advanced Reporting: Provides robust options to generate insightful test reports.
Customization: Offers tailored solutions to fit specific organizational needs.

What benefits should users look for in reviews?

Efficiency: Increases test management efficiency across projects.
Scalability: Adapts to the varying scope of large-scale projects.
Lifecycle Coverage: Comprehensive management from requirement to defect tracking.
User-Friendly Interface: Designed for ease of use despite needing updates.
Cost-Effectiveness: Balances high initial costs with long-term savings through efficient testing management.

In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.

OpenText

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Test Management Tools

August 2025

Download Free Report

Find out what your peers are saying about OpenText, IDERA, Tricentis and others in Test Management Tools. Updated: August 2025.

DOWNLOAD NOW

865,484 professionals have used our research since 2012.