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OneLogin Customer Identity by One Identity vs SecureAuth Identity Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin Customer Identity ...
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SecureAuth Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
16th
Average Rating
5.6
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
User Provisioning Software (17th), Identity Management (IM) (28th), Access Management (25th)
 

Mindshare comparison

As of November 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of OneLogin Customer Identity by One Identity is 1.9%, up from 0.6% compared to the previous year. The mindshare of SecureAuth Identity Platform is 3.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
OneLogin Customer Identity by One Identity1.9%
SecureAuth Identity Platform3.3%
Other94.8%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Unified customer identity has delivered seamless branded logins and secure passwordless access
There are some issues I dislike about OneLogin Customer Identity. Customers are still facing performance inconsistencies. Many times users have reported issues such as slow loading times, some occasional browser extension failures, and long session timeout behaviors. There is also complex implementation and configuration. Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding. This will take a larger amount of time for deployment. Customization is easy but it takes time to customize, so it depends on the situation. Occasional service interruptions also occur. During my tenure, some users reported occasional outages or connectivity glitches which disrupted access to business applications.
it_user710517 - PeerSpot reviewer
Identity and Access Engineer at a tech services company with 1,001-5,000 employees
Valuable features include access request and certification. Application integration, reporting, and certification could be improved.
Valuable features include access request, certification, and password management Provide centralised identity-access management Application integration, reporting, and certification could be improved More than three years The product is only as good as the data you use Moving from v7.x to v8.x…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are very happy with OneLogin Customer Identity, which allows them to access multiple applications without needing to register every time."
"The best features that OneLogin Customer Identity by One Identity offers are secure authentication, multi-factor authentication, flexible login, and centralized identity management."
"OneLogin Customer Identity by One Identity has positively impacted my organization because it brings a more secure and reliable way for users to access applications."
"For OneLogin, if a customer is looking for a cost-effective solution with faster setup and excellent simple-to-use workflows, then they should go for OneLogin."
"Overall, it has helped us improve operational efficiency, strengthen security, and provide a better user experience for our team."
"OneLogin Customer Identity has positively impacted our organization by significantly improving our security."
"The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process."
"OneLogin Customer Identity by One Identity has positively impacted our organization by allowing us to manage the onboarding and offboarding process effectively, where when customers leave our company, all accounts are automatically logged out and blocked, and when new employees come onboard, all accounts are created automatically."
"The self-service functionality for password/access management reduced our need for manual intervention."
"For v8.4, you can work easily if you stick to OOTB, however, should you require customization, then the tool is very flexible using SQL/VB knowledge to extend."
 

Cons

"Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management."
"One area would be the initial setup and configuration process. While the platform is powerful, some of the advanced settings can be a bit complex for new administrators, and more guided setup options would be helpful."
"In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout."
"I am not sure if there were any enhancements in terms of AI or any other features added, but when I used OneLogin Customer Identity by One Identity, it was a very good product."
"I held back two points because the admin interface, integration setup, and troubleshooting could be simpler."
"My experience with pricing, setup costs, and licensing is a bit negative because, although the solution is amazing and a very good system, the prices are a bit exaggerated, especially at larger scales."
"The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development."
"OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely."
"Stability was a constant concern. The application was plagued with memory leak issues from initial installation and through multiple major/minor version upgrades."
"Moving from v7.x to v8.x is not easy. You need Courion expertise and skills to upgrade and migrate the data."
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Top Industries

By visitors reading reviews
Outsourcing Company
27%
Computer Software Company
18%
Financial Services Firm
11%
Comms Service Provider
6%
Financial Services Firm
17%
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for OneLogin Customer Identity?
My experience with pricing, setup costs, and licensing is a bit negative because, although the solution is amazing and a very good system, the prices are a bit exaggerated, especially at larger sca...
What needs improvement with OneLogin Customer Identity?
From my perspective, there is nothing to add for OneLogin Customer Identity by One Identity to be improved; everything is clear on my side.
What is your primary use case for OneLogin Customer Identity?
OneLogin Customer Identity by One Identity serves as our main authentication solution for logins to third-party applications such as AWS, Secret Server, Jamf, and SCCM, where we use SAML login to a...
Ask a question
Earn 20 points
 

Also Known As

No data available
SecureAuth Identity Governance, Core Access Assurance Suite, Courion Access Assurance Suite
 

Overview

 

Sample Customers

Information Not Available
Alegent Health, Associated Materials, Brookdale Senior Living, NV Energy, Woodforest Bank, Wellspan Health
Find out what your peers are saying about OneLogin Customer Identity by One Identity vs. SecureAuth Identity Platform and other solutions. Updated: September 2026.
920,223 professionals have used our research since 2012.