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FusionAuth vs OneLogin Customer Identity by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FusionAuth
Ranking in Customer Identity and Access Management (CIAM)
22nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OneLogin Customer Identity ...
Ranking in Customer Identity and Access Management (CIAM)
9th
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of FusionAuth is 1.4%, down from 1.7% compared to the previous year. The mindshare of OneLogin Customer Identity by One Identity is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
OneLogin Customer Identity1.2%
FusionAuth1.4%
Other97.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

AS
Software Developer at a hospitality company with 11-50 employees
Centralized identity has unlocked secure multi-cloud microservices and accelerated delivery
FusionAuth offers several valuable features that stand out to me: control, development flexibility, deployment flexibility, and extensibility. Unlike competitors, it allows me to host it anywhere. I can deploy locally via Docker or on Kubernetes, so I am using a hybrid approach. Another valuable feature is that there is no cap on scaling. Many CIAM providers use a pricing model that starts cheap and then spikes drastically based on monthly active users, but FusionAuth's pricing does not penalize growth—you pay on feature, not per user. The deployment flexibility has helped my team from an engineering perspective and directly solves some of our biggest infrastructure challenges. If an enterprise client requires all their auth data to remain within a specific AWS region, we can support that without changing our application code. FusionAuth has positively impacted my organization by providing significant engineering cost savings. Building and maintaining a secure, compliant authentication system is difficult and requires a dedicated engineering team. This solution helps us with both time savings and cost savings since we are a fast-paced startup. Additionally, it has led to improvement in developer velocity, as when authentication is decoupled, our development teams can ship features significantly faster while meeting strict enterprise compliance. Regarding specific outcomes or metrics, I can say our developer velocity has nearly doubled, as our engineering focuses more on developing features rather than dedicating resources to authentication systems. In terms of financial impact, there has been a 150% improvement.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Unified customer identity has delivered seamless branded logins and secure passwordless access
There are some issues I dislike about OneLogin Customer Identity. Customers are still facing performance inconsistencies. Many times users have reported issues such as slow loading times, some occasional browser extension failures, and long session timeout behaviors. There is also complex implementation and configuration. Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding. This will take a larger amount of time for deployment. Customization is easy but it takes time to customize, so it depends on the situation. Occasional service interruptions also occur. During my tenure, some users reported occasional outages or connectivity glitches which disrupted access to business applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding specific outcomes or metrics, I can say our developer velocity has nearly doubled, as our engineering focuses more on developing features rather than dedicating resources to authentication systems."
"The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process."
"For OneLogin, if a customer is looking for a cost-effective solution with faster setup and excellent simple-to-use workflows, then they should go for OneLogin."
"OneLogin Customer Identity has positively impacted our organization by significantly improving our security."
"Overall, it has helped us improve operational efficiency, strengthen security, and provide a better user experience for our team."
"Our customers are very happy with OneLogin Customer Identity, which allows them to access multiple applications without needing to register every time."
 

Cons

"FusionAuth could improve its UI customization for the admin console and enhance the documentation to make it more user-friendly."
"The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development."
"One area would be the initial setup and configuration process. While the platform is powerful, some of the advanced settings can be a bit complex for new administrators, and more guided setup options would be helpful."
"OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely."
"Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management."
"In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for OneLogin Customer Identity?
I'm not sure of the exact rate, but OneLogin Customer Identity is cheaper than Okta. Okta is costly, and OneLogin is cheaper. It depends on the client and their budget. If they don't have a large b...
What needs improvement with OneLogin Customer Identity?
OneLogin Customer Identity can improve by focusing on enhancements that promote reliability and independence from other applications. These improvements will better serve our customers and make the...
What is your primary use case for OneLogin Customer Identity?
My main use case for OneLogin Customer Identity involves addressing the integration of applications and resolving access issues that customers may experience. If customers face access problems, we ...
 

Overview

Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: July 2026.
905,526 professionals have used our research since 2012.